We are new to Western Newfoundland, and consistently disappointed with the service at many businesses here. So for Christmas, we wanted to experience something special without leaving the island. We chose a stay at the Humber Valley Resort. There seem to be many rental companies out there for the Humber Valley, but we were impressed with Visit Humber Valley's website, which made booking less confusing. Their website is professional and easy to navigate. Our questions were answered promptly and professionally.
Upon arrival to the resort, our check-in was friendly, fast, and efficient. We were provided with an information package from Visit Humber Valley that included everything we needed. After we reached our Chalet, 3 Riverside Drive, we were blown away by their service -- we were welcomed with chocolate truffles and a Christmas greeting card from the Visit Humber Valley team. Soon after check-in one of the owners of Visit Humber Valley even dropped by to see if we had any questions about anything in the chalet, A really nice touch. The staff has the charm and friendliness that Newfoundland is known for, but the professionalism and courtesy that seems to be lacking elsewhere in Western Newfoundland hotels.
The chalet itself was clean, bright, and comfortable. I appreciate the small details like hairdryers in the bathroom, fluffy towels, comfortable mattresses and pillows. I also appreciate the well-stocked kitchen which included state-of-the-art pots and pans, wine glasses, silverware, dinner service for 8, and high quality knives. I would imagine the more serious cooks might want to bring some of their own tried-and-true utensils, but really all one needs to bring is food and wine! Things like salt and pepper and sugar were also available. The dining room was spacious and could easily seat 8 with a lovely deck overlooking the woods that would be perfect for dining on in summer.
The resort itself is beautiful and private. We went for long walks throughout the resort and enjoyed stunning views of the Humber Valley. It reminded us of some of the vistas we've seen in the Rocky Mountains and in the highlands of Scotland. I especially enjoyed running throughout the resort early Christmas morning.
The intimate setting, the privacy and quiet, was second to none. We enjoyed the fireplace and the cathedral ceiling in the sunken living room. It felt as comfortable as home, while still feeling like a relaxing, invigorating get-away.
I really feel that Visit Humber Valley was the best choice for our Christmas vacation, we really believe their service saved our Christmas from being simply mediocre. We're already planning our next visit.
- Humber Valley
- Humber Valley Hotel
