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Holiday Inn Express & Suites - Saint John – reviews, photos

2.5 of 5
400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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Holiday Inn Express & Suites - Saint John
Holiday Inn Express & Suites - Saint John
Holiday Inn Express & Suites - Saint John
Holiday Inn Express & Suites - Saint John
Holiday Inn Express & Suites - Saint John
Holiday Inn Express & Suites - Saint John
Ranked #5 of 21 hotels in Saint John
4.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    19
    38
    4
    0
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Date Rating
Bedford, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Nice and affordable overnight stay”
3 of 5 stars Reviewed 11 December 2011
1
person found this review helpful

I stayed at the Holiday Inn Express & Suites in Saint John during a business trip in November 2011. Hotel was clean, included an awesome 9ft deep indoor pool and a decent sized gym.

Rate: 99$ + tax (Fed Gov. rate) you can't really beat the price.

(+) Included complimentary beakfast...not overly filling but basic necessities were provided. Take out bags that included a bottle of water, a banana, muffin and granola bar was also available for on the go customers.
(+) Located in downtown Saint John
(+) Club Rewards program.
(+) Government rate was very affordable

(-) Hotel was a bit old.
(-) Gym was too small.

I would recommend to everybody on a budget, looking for a decent sized room in the Saint John area. A+

Room Tip: If you stay at this hotel, make sure you subscribe to their Club Reward program.
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Philippe H about Holiday Inn Express & Suites - Saint John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Recommend this hotel”
5 of 5 stars Reviewed 31 October 2011

This Holiday Inn was very good and a great place to stay if you are just stopping overnight as it is just off the highway. The amazing thing is that when we checked in as a Priority Member we were offered a complimentary water, pop or beer. The room was extremely comfortable and breakfast is included. We were pleased with this hotel.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Georgina4463 about Holiday Inn Express & Suites - Saint John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian Lawrence, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review
21 November 2011
Thanks for staying with us...and recommending our Hotel! It was a pleasure having you as our guest!
And thanks for being a Priority Club member. Our Hotel recently won the 2011 IHG Torchbearer Award for excellence in Quality, Service and Overall satisfaction of our guests. We were one of only 44 Express properties out of over 1800 to have won this award. What makes it so special is that our scores were based upon surveys from our guests and mainly our PC Members who spend a lot of time on the road.

We look forward to welcoming you back!

Brian
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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
“A Pet-Friendly Holiday Inn Express”
4 of 5 stars Reviewed 2 October 2011

The hotel is a boxy structure, the lobby low-ceilinged and a bit cramped. The room was a bit small but adequate. Renovated circa 2005 so everything is still relatively fresh.

Features the usual HIE amenities, e.g., upgraded bed and bedding, hot breakfast, including cinnamon rolls, in the morning. I liked the to-go coffee cups -- nice big size with a colourful logo image on them. Better than the usual small styrofoam you often get. Thank you, HIE!

Pet-friendly with no extra fees for the pets.

There's a Tim Hortons within walking distance. And a McDonalds, or, at least there will be -- they were building or renovating it when we were there September 2011.

I agree with this guy: “OK für eine Nacht”. Great for a one night stop-over, but, if you are in town on business for the week, you might prefer the Hilton or the Delta.

PS. I may not be a professional writer, but I did sleep at a Holiday Inn Express last night!

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask hwy401 about Holiday Inn Express & Suites - Saint John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian Lawrence, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review
16 October 2011
Thank you for your recent review of our Hotel.
Yes we are "Pet Friendly" ...and our Hot Express Start Breakfast is a great way to start each day! While our signature Cinnamon Buns are amazing, I hope you had a chance to try the scrambled eggs,omeletes, bacon and sausage. A lot of our guests are surprised by the wide variety of items included.
There are several restaurants within a short walk of our Hotel...and the uptown area is just a 20 minute stroll where there is live entertainment, fine dining and unique shopping experiences.

Thanks foir staying with us!

Brian
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Amsterdam
Senior Contributor
47 reviews 47 reviews
Reviews in 40 cities Reviews in 40 cities
16 helpful votes 16 helpful votes
“Decent place to stay”
4 of 5 stars Reviewed 7 September 2011
1
person found this review helpful

Stayed here on Canada Day. Very friendly welcome by the front desk, and very efficient service. For Canada Day, cake and some sort of punch were offered to guests; always nice to do something extra for national holidays!

Room was well equipped, and I had a good night's sleep. Swimming pool and jacuzzi are very nice, although it was very busy there most of the time. Ample parking space in the back of the hotel.

It's a twenty minute walk to downtown and to the waterfront.

  • Stayed July 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TerryWrist about Holiday Inn Express & Suites - Saint John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Guest Relations Manager at Holiday Inn Express & Suites - Saint John, responded to this review
8 September 2011
Thanks for taking the time to review our Hotel!

Canada Day!!!! We're glad you could be here for it...and take part in Canada's first incorporated City's celebration!

Our team here takes great pride in doing the "little extras" for our guests and we're glad you noticed. Hopefully you had the chance to take that short walk to Market Square where all of the events were going on and were able to see the Fireworks that night from our Harbourview rooms.

Thanks again for staying with us!!

Brian
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Ottawa, Canada
1 review
“Great hotel not so nice city...”
4 of 5 stars Reviewed 23 August 2011

I stayed at the HIE in Aug 2011 with a friend of mine we were very happy it was only a pit stop our way back to Ontario. The hotel was great the staff was helpful, the rooms were clean and beds were comfortable. The only thing was we had asked for two beds but only got one which was okay as we just wanted to sleep. The location when you put it in your GPS can be confusing if it is not up to date one minute you can see the hotel the next your like where do I get in? Key the entrance is on Chesley Drive. There is also a lot of construction going on so even if you have a view of the water all you see is the bridge a touch of water and a lot of construction. The pool and hot tub were perfect temperatures and were very nice to relax in.

Room Tip: Make sure to ask for a water view room or a corner cause even the street view corner rooms will get...
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  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask julesm23 about Holiday Inn Express & Suites - Saint John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member, Guest Relations Manager at Holiday Inn Express & Suites - Saint John, responded to this review
5 September 2011
Thank you for your recent review of our Hotel!

We wish you had more time to visit our city! With unspoiled natural parks, the Bay of Fundy, St. John River, History lined streets full of Maritime charm...we know you would have stayed longer!

Our long term staff are experienced in taking care of all of our guests as though they were in our own homes.
Glad to hear you enjoyed the Hot Tub and Indoor Pool which is the largest Hotel Pool in the city. Also hope you were able to enjoy our complimentary Hot Breakfast Buffet while you were here.

We look forward to welcoming you back if you are out East again.

Thanks for staying with us!

Brian
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Additional Information about Holiday Inn Express & Suites - Saint John

  • Holiday Inn Saint John
  • Holiday Inn Express Saint John
  • Saint John Holiday Inn
Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Price range (per night):* INR6,665 - 8,570

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