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Ramada Plaza Crystal Palace Hotel – reviews, photos

3.0 of 5
499 Paul Street, Moncton, New Brunswick EIA 6S5, Canada
Hotel amenities
Ramada Plaza Crystal Palace Hotel
Ranked #7 of 27 hotels in Moncton
4.5 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    32
    15
    7
    5
    4
Date Rating
Triton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Christmas Cheer at the Ramada”
5 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

We spent our first Christmas away from home, in Moncton with family and chose to stay at the Ramada. It was a home away from home. The front desk staff and housekeeping were very helpful ensuring our requests we taken care off. The selection of food items for the continental breakfast provided a choice for everyone; and the rooms were inviting - comfortable beds(love the duvets), whirlpool tub and Keurig coffee machine. I loved the inside room - with a view of the pool - kinda let you believe you were down south at times, when you had to brave the cold and snow. Meals at the McGinnis Landing Restauarant were well prepared and staff were very friendly.

The Ramada is located just off an access ramp, and has all the amenities close at hand. I would definitely choose this hotel for my next stay.

Thanks to Karen, Rolande and all the staff for making our Christmas away from home enjoyable.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Elaine G about Ramada Plaza Crystal Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rolande Thibodeau, General Manager at Ramada Plaza Crystal Palace Hotel, responded to this review
20 March 2012
Dear Elaine: Thank you for taking the time to share your experience on Trip Advisor.
Our staff were really happy to know that you loved your stay. We work hard in making sure that every guest leaves happy. Hat's off to our staff!!
Your business is much appreciated!
We hope to see you again soon!

Sincerely,

Rolande Thibodeau
General Manager
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Fredericton, Canada
1 review
1 helpful vote 1 helpful vote
“Stayed over Christmas”
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Our family met in Moncton, NB for Christmas dinner this year. Multiple family members required overnight accommodations and chose to stay at Ramada Crystal Palace. The hotel was quiet because it was during Christmas Holidays. We stayed in their California Suites which were beautiful. Doors opened up to a tropical oasis where there was ample seating around the large swimming pool and hot tub. There was also a fitness room and sauna there. We stayed two nights and the beds were extremely comfortable. It was a pleasure to have a Keurig coffee machine in our rooms as well. We would highly recommend this property as it felt like a tropical vacation right here in our home province.

Room Tip: If you have children who like to swim it is so convenient to have the California Suites that open up...
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask John and Theres... D about Ramada Plaza Crystal Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rolande Thibodeau, General Manager at Ramada Plaza Crystal Palace Hotel, responded to this review
20 March 2012
Dear Guest:
We are happy that you shared your experience at the Ramada Crystal Palace Hotel over Christmas. Our California suites are popular .. and enjoyable. It is a little Paridise for many families ... Hope we will see you again next year.
We appreciate your business...!!

Sincerely,

Rolande Thibodeau
General Manager
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St. Stephen, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Great Place to Stay!”
5 of 5 stars Reviewed 1 January 2012

We stayed at the Ramada Plaza Hotel in November of 2011. Check-in was a breeze (the young gentleman at the front desk was fantastic!), the room was clean, modern and the bed was very comfortable. The location is great whether you are visiting Crystal Palace with children or doing a little shopping at the Mall, which is right next door. We would stay there again for sure!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LPS000 about Ramada Plaza Crystal Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rolande Thibodeau, General Manager at Ramada Plaza Crystal Palace Hotel, responded to this review
3 January 2012
Dear Guest:

Thank you for taking the time to write about your experience with us. We will make certain that we congratulate our front office staff.
It's always pleasant to hear about the good times our guests have when they stay with us.
We appreciate your business and we do hope you will visit again soon.

Happy New Year!

Sincerely,

Rolande Thibodeau
General Manager
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Ottawa, ON
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Great family place!”
5 of 5 stars Reviewed 18 December 2011

Stayed here for a weekend in November with my sister and her kids. We had a great time! The rooms are nice and very clean. The small fridge in the room was great feature. The kids spent 2 fun days at the Chrystal Palace amusement park (which is attached to the hotel). THere are other great conveniences -- there's a chapters and starbucks attached to the hotel and the Champlain Place shopping mall is just across the parking lot. Unfortunately the movie theatre was under a major reno but we didn't have time for a movie anyway so it wasn't a big deal for us.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tina_in_Ottawa about Ramada Plaza Crystal Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rolande Thibodeau, General Manager at Ramada Plaza Crystal Palace Hotel, responded to this review
3 January 2012
Dear Tina:

Thank you for taking the time to write about your experience with us at the Ramada Plaza Crystal Palace. We appreciate your business and we do hope that you will stay with us again soon.
Happy New Year!!

Sincerely,

Rolande Thibodeau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vermont
Senior Contributor
29 reviews 29 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Wonderful staff & relaxing stay.”
5 of 5 stars Reviewed 24 October 2011

I was not on vacation for the four night stay but the hotel staff made me feel like I was on one. The rooms were clean and tidy. I had a view of the pool, which was interesting, but the window treatments allowed me to have complete privacy from it. The front desk staff was wonderful. They were very accommodating and friendly as if I stay there regularly. You walk out a back door to the amusement park, restaurant, or Chapters which has a Starbucks in it. The Champlain Mall is next door, so it was convenient as well as other restaurants. I would definitely stay here again!!!

Room Tip: I stayed in the Queen Suite one night which had a Jaccuzi in the bathroom. It is on the second floo...
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  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ArloBeagleMom about Ramada Plaza Crystal Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rolande Thibodeau, General Manager at Ramada Plaza Crystal Palace Hotel, responded to this review
3 January 2012
Dear Guest:

Thank you for writing about your good experience with us. We are proud of our hotel and specially our suites.
We are happy that you enjoyed the suites.
We appreciate your business and we do hope you will visit us again soon.

Happy New Year!

Sincerely.

Rolande Thibodeau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Ramada Plaza Crystal Palace Hotel

  • Crystal Moncton Palace
  • Crystal Palace Hotel
  • Ramada Moncton
  • Moncton Ramada
  • Crystal Palace Moncton
  • Crystal Palace Moncton Nb
Address: 499 Paul Street, Moncton, New Brunswick EIA 6S5, Canada
Price range (per night):* INR7,617 - 14,675

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