As always the staff is very professional and personable. The rooms have been the same since the hotel opened, with the exception of new bed coverings and microwaves in the room.
We love the location of this hotel, and of course the casino is easily accessible from the hotel. Sometimes its hard to find hotel parking but I am sure some casino patrons are parking in these spots.
The restaurant in the hotel is hit and miss, sometimes good and sometimes not.
I find the price is getting to be out of our budget. If you go online you can sometimes find a deal. We got a 40 dollar gift card from co-op which was an added bonus, but even with that and the loyalty points you can accumulate for starying there, I find it still pricey.
If you like a casino hotel, South Beach is way cheaper.
Room Tip: Check online for best deals. If it says no rooms are available phone the hotel directly sometimes t...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 August 2011
I have noticed that in the past few months there has been a few comments regarding the fact that we are getting a little pricey for the regular guests. As a new General Manager I believe it is important to address these concerns. All hotels will price themselves based upon market demand, when the hotel is full the few rooms left are obviously going to go for a higher rate. It is like that in every hotel essentially in the world. The Club Regent has in the past six months been host to a number of evacuees from the flooding up north. They have for better or worse been our guests since March of this year, which has pushed our occupancy up substantially. The hope for everybody, especially the evacuees is that they will be able to return to thier homes very soon and at that point you will see much more flexible pricing at the property and a return to some of the more accommodating rates that our regular guests have grown familiar with. I hope this offers somewhat of an explanation.
Enjoy the rest of the summer!
Sincerely,
Colin McBeath
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC