I arrived around noon on Tues 8th of Nov to meet my hubby coming in from Sangold mine to a prebooked room for an overnight stay. The clerk had no record of the booking eventhough I had a confirmation number. He flapped his hands and didn't do anything further to investigate. I gave him my credit card and continued to the room. Later on I rechecked with another desk clerk named Melana (I think) who was more than helpful and sure the room was booked properly and there was no problem!!!!!!!The noon desk clerk could use a little 'p r' practice as Sangold is a pretty big customer of this facility. We have stayed there before and never ran into this.......

This was a good choice for airport travel as car parking is available with shuttle to/from Airport. It was a pleasure to have a wonderful driver who made our day!

This past week we held a national conference at the Greenwood with 80 plus attendees staying at the hotel.

Although from Winnipeg, I along with two other organizers also stayed at the hotel along with the people from across Canada.

Rooms – the rooms are quite big by industry standards and are nicely appointed and very clean. Beds are comfortable and bathrooms were well stocked with fluffy towels. Although I don’t know if all rooms have them, the three I saw all had small fridges. Throughout the week staff were seen installing new flat screen televisions in the rooms. As to the allegation of bedbugs by the one reviewer – not one of the 80 people that stayed here had any problems. It was interesting to see that this one reviewer has never posted a review prior to the one talking about bedbugs.

Service – the service was always prompt and friendly. Running a conference for over a hundred is a challenge by itself. Add in providing food for breakfast, lunch and hospitality - and you see that the reality is, there is a high likelihood of problems or issues occurring. Each day the organizing committee waited for the inevitable that never came. Andrea the banquet manager attended to each and every wish – immediately. Before the first piece of food was served she asked about allergies and when they arose, special meals were quickly provided. The General Manager Steve ensured that everything ran smoothly – checking in each day.

Food – putting on food for over a hundred, several times a day, certainly must be a challenge. Each time the participants went to the buffet line they spoke of their amazement. Food was fresh, varied and delicious. At one break one of the participants took a picture and sent it to his wife.

Overall Impression – This is a professionally run hotel with dedicated employees who can’t do enough for their guests.

Would I use this hotel again – in a heartbeat. In fact I will be ensuring that any time we host either a day meeting or weeklong conference, we will use the Greenwood.

Just stayed at Greenwood inn Winnipeg yesterday. We were first assigned at this room on the forth floor. We did some regular checks for bed bugs on the sheets and the mattress. We didn't lift up the mattress to check the box spring because this seems like a pretty clean hotel. And this was what ruined the whole trip! When we were sitting on our beds after we had the shower. One of us was totally asleep. Some kind of buds came and attacked us! First there were several red bites and then we got suspicious. We started over for the bed bud check. When we lifted up the mattress to check the box spring, there was this disgusting bag of garbage on the box spring which we thought it was an used diaper!!!!! If not, that will be a mixture of disgusting paper and plastic. We was freaked out and we called the front desk immediately. However, no one came even after a long 10  minutes so we need to go downstairs to call someone from the front desk up!!! We got a room change after but how terrible this hotel is!!!!!!!! We couldn't fall asleep that night because we could not stop thinking about those bugs! This hotel harmed us not only physically, but also psychologically!!! This is really a horrible hotel! And in my own opinion, the manager response to this was unsatisfied too.