Have stayed here over the years with family and ourselves. We like the location, as it is one block from Olive Garden and Red Lobster, and another block to the Polo Park Mall, and a bit further to the movie theatre, along with several other restaurants in close vicinity. Like it as it is privately owned and they try hard. Employees seem happy there with each other, and in talking to one waiter, he had worked there as a waiter for about 30 years, and said it was because he was treated well, and liked working there. Hotel rooms and hotel are nice and clean. Hallway carpets need some cleanup. The beds were very comfy, no problem adjusting. Bathrooms a little tight. Executive suite nice and roomy, but bathroom still on tight side.
Nice bar and also a nice restaurant. Stayed for two nights. Very friendly welcome. Went for breakfast twice. During week breakfast is 3.99, on weekend 7.99. Breakfasts were good, except potatoes were dry, and if you want your toast toasted, ask for well done, or it arrives almost the same as out of the bread bag, only slightly warm. Also, if you want your tea hot, ask for it to be really really hot. We sent ours back once for reheating, and it still was not hot. For lunch we wanted to room service as we were baby sitting a 2 year old, but could not get thru, even after calling the desk. So I drove out to Wendy's two blocks down and brought in our lunch. They give u a $10 coupon card for the restaurant when you arrive, but it has to be used from 5pm on, with a min. purchase of $20. Dinner meals are pricey, $15-25, so no problem spending that amount, altho we never did stay around for dinner.
Swimming pool area is fun, nice and clean, lots of towels. However, you have to be really careful on the wet floors if you have kids, as they will slip around very easily. Water slide is not for the wild kids, but nice for young kids that are cautious or first timers. Check out went well, however no thank yous for staying or please come agains. However we would go again, as I said at the start, it is not a chain, and I know they are trying hard, at least most of the employees working there.
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