I booked a room in October for a reason, so that i would have a room when i got there. I work in a hotel & all rooms are ready for 3, any room blocks are automatically taken care of as soon as the previous person is out of the room.

We arrived at 3 to check in & drop our stuff off, they told us they had overbooked & our room was not ready yet, that they only had 2 rooms available as they had a lot of stayovers.

I know in my system all reservations come up in the middle of the night & rooms are assigned at 3 am, when one has been previously booked it can not be booked again so i can't figure out why they said they were overbooked & did not have a room ready.

I was not impressed as we had carried our luggage all that way & we were expecting a place for my friend to rest, she had worked all night & was going on very little sleep.

She radio'd housekeeping & said she would get them right on it. She did not care that we were put out at all, she had the attitude of too bad so sad, that did not impress me. You would think for a finer hotel like that they would have top notch staff.

We came back at 4:30 & we were told they still did not have a room for us. At that point i was going to tell them to book me a room at another hotel on their dime that is just as nice as the room i booked as i paid for a room from 3pm-12pm.

We settled for a king size room & shared a bed just so we could get into a suite. She gave me an extra hour to check out but that did me no good as we were actually checking out at 11 & did not need an extra hour.

Once we got into a room it was lovely, the quality of furniture was awesome. It was very clean. I was impressed with the room. I am very fair with my reviews & if you impress me i will do everything i can to let people know, but when you treat your customers like they are nothing i will let everyone know as well.

I recently spent an extended weekend in Winnipeg and decided to treat myself to a stay at the Place Louis Riel. While the exterior and lobby are nothing exciting, I was thrilled with my room. It was a great place to relax and unwind after a day in the cold seeing the sights, and definitely more space than I needed all to myself! The location was great - within walking distance to everything that I wanted to see (even in the winter!), and only 3 blocks to the MTS Centre. Loved it!

We stayed at this "all suite" hotel for 8 nights. It is located in downtown Winnipeg and is walking distance from a lot of major attractions. We hired a car from the airport so commuting was not a major problem. It is also walking distance from Main St. and Portage Ave.

Each suite has its own kitchen equipped with microwave, fridge/freezer, cooking stove and oven and cutlery. There is a laundry room and grocery story on the ground floor. There is also a bigger grocery store about a block away on Donald Street called IGA.

Our luggage was left behind at Chicago when we flew in. The hotel staff were very helpful in assisting us to get it delivered to the hotel. The cleaners had a bit of an attitude but reception and other staff were very good.

A group from my highschool in Sioux Lookout went to Winnipeg for We Day and we all stayed at Place Louis Riel in some very lovely suites. I was very impressed! However, a teacher in our school told one of us that she was eaten alive by bedbugs and advised us to check for them, etc. Note: I work in a casual position at the hospital in Sioux Lookout, and we learned how to properly check for bedbugs when cleaning rooms. I'm not sure if other students in our group knew how or checked themselves.

So myself and two other girls stayed in a two bed suite and I checked their bed (fine) and my bed. My bed had a few bed bugs in the seams of the sheets, and I immediately pulled the sheet off of the bed after disposing of the bugs and checked the rest of the bed and room as well as the couches and baseboards. Seems overly thorough, but this genuinely bothered me. Haha especially the 2 other girls. The couches and rest of the room were fine, so we put our bags up on the counter and table. By the time I discovered the bedbugs, it was past our time allowed to be out of our room so I didn't go downstairs to inform a staff member, but the next morning told a teacher with us about it.


Because bedbug bites can take up to 2 days to show up and/or be noticed, I spent 2 days after We Day at home after washing my clothes and bag and everything else I had in the hotel with me at the time. Just to be sure I don't take them to school or work or co-op.

We didn't have breakfast there because of time, but we did see the lovely carts of it going upstairs as we left! Staff were also very nice and very tolerant of our huge group when we congested their lobby in the morning. The location was alright, although it was dificult for our bus to drop us off.