I have made 5 business trips to Winnipeg over the last 2 years, and being a priority club member I like to stay at Holiday Inns. The first 4 times, this was adequate, but awful plumbing will finish me off at this place. When I arrived and turned on the faucets in the bathroom there was disgusting BROWN water....that is right BROWN. It did go away. On the last day, I practically burned myself in the shower as the water kept alternating hot and cold. In fact each morning I had trouble with the settings. I will have to try the Portage street Holiday Inn next time. Also, you basically get nothing for being a platinum member.

older hotel, no real perks, great staff though - 6/10

Cons
*Bathtub didn't drain well. Filled with water as I showered.
*Bed was way too hard
*one front desk agent. Check in/out didn't come without a bit of a wait.
*ironing board was just cloth over metal. No padding. Didn't work well
*restaurant dinner menu over priced for quality of food and atmosphere.

Pros
*eight foot deep pool
*in room fridge

We stayed here for 3 nights Dec 24, 25 and 26th, 2011 and we noticed that the hotel's housekeeping staff isn't as good as they have been in the past. Upon arrival, one of the bedcovers was soiled with food stains near the bottom close to the floor; obviously due to spilled food. The next morning, I pulled up the cover to show the stains prior to housekeepings arrival to bring this matter to their attention. Unfortunately, it stayed this way for our entire stay which I found a bit disconcerting. Same thing for two plates which we had brought up from the complimentary Christmas Continental Breakfast were never removed or cleaned. Not our best stay but perhaps this was due to staff shortages over the holidays. We partook of the Christmas Buffet with 8 family members and the meal was excellent; great variety of meats, vegetables, salad, soup and desserts. Had some issues with our reservation in that we had to "check in and check out" every day - don't quite know the reason why but at least we didn't have to change rooms, but was still a tad annoying. Staff continue to be very friendly and recognize us, which was nice. One of them even remembered our dogs name. We'll give them the benefit of the doubt and will stay here again one more time to see if housekeeping improves as it is the best location closest to family; however, may consider the new Best Western down the road if it continues to deteriorate.