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BEST WESTERN Charter House Hotel Downtown Winnipeg – reviews, photos

2.0 of 5
330 York Avenue, Winnipeg, Manitoba R3C 0N9, Canada
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BEST WESTERN Charter House Hotel Downtown Winnipeg
Ranked #29 of 57 hotels in Winnipeg
3.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    6
    8
    4
    5
    9
Date Rating
ontario canada
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Good Value downtown”
4 of 5 stars Reviewed 27 October 2011

I usually always stay at the best Western Charter House in downtown Winnipeg when I travel there becuase it is close to everything! Clean rooms and basic amenities are really all you need. It is in walking distance to the MTS, The Forks, and downtown shopping and food. Over the years I have seen the price increase, but I suppose it's what to be expected. Parking is $7.00 and worth it.

Room Tip: Request Rooms on high floors and away from the elevator.
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  • Stayed August 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by hszumowski for Winnipeg
Ask hszumowski about BEST WESTERN Charter House Hotel Downtown Winnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesManager63011, General Manager at BEST WESTERN Charter House Hotel Downtown Winnipeg, responded to this review
6 December 2011
Thank you for your review. We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Senior Contributor
26 reviews 26 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Good value, good location”
3 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

The Charterhouse has recently been renovated and it's now a pleasant example of a regular and well-kept Best Western. Two restaurants - a breakfast/lunch spot and the famous Rib Room (although it's now located on the opposite/south side of the main floor) provide competitively priced good food. No free parking, but at a discounted rate of $7 per night it's not a hardship. Rooms are clean and well appointed (iron, coffee and coffee maker, small fridge, hair dryer, lots of towels and extra pillows, etc.). No robe or slippers. Good, fast and free wireless Internet in all rooms. My stay was absolutely quiet. As usual in these sorts of rooms, the heating and A/C unit is noisy because of it's fan - some people will need earplugs at night. If you're driving around the city, the Chartehouse location is close to Donald St/midtown bridge for quick access to the south end, two blocks from Portage Ave for quick access to the west end, and three blocks from Main St for quick access to the North End and St. Vital/St. Boniface. Stayed four nights - no problems or disturbances - breakfast was good and fresh. If you want to grab breakfast somewhere else, The Don restaurant is a few steps away and a terrific neighborhood spot.

  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Agitater about BEST WESTERN Charter House Hotel Downtown Winnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sioux Lookout, Canada
1 review
“Don't do it!”
2 of 5 stars Reviewed 14 September 2011

I booked here for two nights this summer...parking was extra which came as a surprise and so was breakfast! Quality was poor and service was slow...no pool.

Best Western on Pembina is much nicer! Too bad they were full as I would have stayed there...

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
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Ask Bails15 about BEST WESTERN Charter House Hotel Downtown Winnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesManager63011, Director of Sales at BEST WESTERN Charter House Hotel Downtown Winnipeg, responded to this review
7 January 2012
Dear Bails15:

Thank you for taking the time in providing us with your review; we do our best to review our operations with all guest feedback. Due to parking demand in the downtown area a reduced parking fee is charge to all our guests, we will look over our websites to ensure it is clearly stated. Although we do not offer a pool at the Best Western Charterhouse Hotel Downtown Winnipeg we are pleased to offer other fantastic amenities such as the Rib Room Restaurant, Charterhouse Cafe, Charterhouse Sports Lounge, and VLT Gaming area. We hope you will consider staying with us the next time you’re in Winnipeg. Thank you.
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“Ripoff”
1 of 5 stars Reviewed 15 August 2011
1
person found this review helpful

Paid $160 for one night. Hotel DOES NOT have parking so parking is an additional $7.50. Check out was extremely slow, because 'Holly' was too busy conversing with her manager and didnt have the mental capacity to multitask. For the rate, your better off staying in a better hotel in WInnipeg.

  • Stayed July 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Justin T about BEST WESTERN Charter House Hotel Downtown Winnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesManager63011, Director of Sales at BEST WESTERN Charter House Hotel Downtown Winnipeg, responded to this review
7 January 2012
Dead Justin T:

Thank you for your review. We appreciate all reviews from our guests, and take them into consideration when looking over our operational procedures. We apologize that your stay was not up to your expectations, our mission at Best Western Charterhouse Hotel is to ensure all guests experience an exceptional stay. All staff and management must go through I C.A.R.E training regularly to ensure our customer service is number one. We do have ample parking at the hotel, however due to demand in downtown parking it is managed by a third party company and a small fee is charged to all guests. We hope that the next time you are in Winnipeg you give us the opportunity to showcase our true vision.
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London, United Kingdom
Senior Contributor
39 reviews 39 reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
“Surprisingly good”
5 of 5 stars Reviewed 13 August 2011
2
people found this review helpful

We stayed in the 'mini suite' which was very nice. The bed was comfortable, the shower was modern and hi-tech (I liked the "horizontal shower" option), wireless internet was free, and the desk staff were friendly and helpful. There was also a large desk in the room. The location is excellent for central Winnipeg. It is in a pleasant and safe section of the downtown. It is within walking distance to downtown shopping, which is quite extensive and diverse. Also, you can walk to some of the main tourist attractions and interesting neighborhoods (e.g., The Forks, Legislature, Exchange District, Osborne Village, Via Rail station, etc.). The quality of the hotel surpassed my expectations and it was reasonably priced.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalesManager63011, Director of Sales at BEST WESTERN Charter House Hotel Downtown Winnipeg, responded to this review
9 January 2012
Dear yrussell:

Thank you for your review, we take pride in our product and services. We look forward to welcoming you back the next time you are in Winnipeg. Thank you.
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Additional Information about BEST WESTERN Charter House Hotel Downtown Winnipeg

  • Best Western Charter Hotel
  • Best Western Winnipeg
  • Winnipeg Best Western
Address: 330 York Avenue, Winnipeg, Manitoba R3C 0N9, Canada
Price range (per night):* INR6,576 - 7,746

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