We traveled to Whistler in april for 8 nights of fun in the snow as a family (2 adults, 3 children). The apartment was in a great location, ground floor, short walk to the free bus.

The supermarket and McDonalds (the kids loved this) were diagonally across the road. The apartment was clean and roomy, beds were really comfortable and the spa was pretty much right out the front door.

I believe the apartment came with a car park too, but we didn't need to use it. I would definately reccommend for family and friends to stay here, it was the perfect location and lovely a quiet too.

Andrew, the owner, lives in Hong Kong, but was so incredibly helpful with any questions we had regarding Whistler as this was our first trip to Canada.

We stayed at Symphony #25 which we booked through alluradirect.com. It is a two bedroom unit on three levels. We loved the layout - you get to leave all of your ski gear on the rack inside the front door and then ascend into the unit without it. One of the bedrooms has two twin beds and the owner agreed to make them up together into one king bed for us, which was nice. However, the twin mattresses were quite hard, uncomfortable, and the spings in them creaked and groaned loudly every time you moved a muscle! The bed in the other room was fine. Very nice to have three full bathrooms, and the kitchen is fully outfitted. There are large HDTVs in each bedroom and an even larger one in the living room. Cleanliness/niceness was average - not gross by any means but we did notice one bathroom could have used a little more elbow grease. Some complain about the location of this condo complex... A little too far to walk to the lifts in your ski boots but I thought it was fine since the free shuttle #5 is just across the street and we never waited more than a few minutes for it. It drops you off immediately uphill of the Blackcomb Gondola, very convenient. Grocery, drug, and liquor stores are just across Lorimer Way, which we also found to be convenient. This condo complex is relatively quiet. Wireless internet worked after we located the router behind the TV cabinet and plugged it in ourselves.

Stay away! On their web site they say they are 600 meters from the lifts. This is not true. They are much farther than that. The unit has broken furniture, carpet at the door is ripped with nails sticking out and going into your feet. Very very very noisy. You can hear exhaust fan of neighbours bathroom and footsteps all night. Opening doors, turning on and off switches, etc.
The parking stalls are underground but extremely small and crowded. If your neighbour parks just at the line or has a large vehicle, you end up parking in the visitors parking, if you are lucky to find one.

Staff at another location are nice but don't know much about the hotel except a vague idea about the location.
There is no room service for stays under 5 nights.

The plus side, it is a studio that has dishes, washer, dryer (doesn't really dry properly), etc.

We booked a one-bedroom unit for the Pemberton Music Festival and we were very happy with the experience overall.

I booked online with whistlerblackcomb.com and booked two rooms in error. Before I could call and correct the mistake, the booking agent called me to clarify and immediately canceled one of the bookings at my request. I called later about early check-in and had that taken care of with no problems.

Unit was very nice and spacious... well equipped with everything you need in the kitchen and bathroom (yes, hair dryer) plus a washer and dryer (great because Pemberton was a dust bowl). Linens were OK. Couch and furniture were very nice. The whole complex is in a quiet part of Whistler Village and we had nice peaceful views from the windows. Secure FREE underground parking too. Lots of room in the entrance area of our unit (#49) for skis and winter clothing (for the ski season).

All-in-all, a great place to return to (and wash up!) after long traffic jams, dust, over-priced beer and amazing live music each day at the Pemberton Festival. Good deals in the summer months too (we got the third night free).

Things to note: Check-in is at another nearby condo complex called the Northstar. There's only light housekeeping and linen changes every fourth day, although you can arrange for more frequent visits if you pay extra (this is standard in these condo units).