First let me be sure to explain that many (though probably still most) of these complaints would not be levelled at a place priced more modestly. But at $1200/night, things should be pretty darn nice. Things should be very smartly turned out, I should think. But they are definitely not that! ...
We are staying at #17. A four bedroom unit. So we pay more for that. Fair enough. And we're here right after Christmas - so the most expensive time. All that said…
. bed sheets with holes in them
. poor quality and very hard foam pillows
. living room lighting - very poor.
. tables and lamps seriously compromised by a poorly installed *small* flat screen tv (mounted *way* too high) putting other components (dvd, etc) on an end table (so now it can no longer be used as intended/needed) - why not just use a proper tv stand?
. no throw blankets in living room
. kitchen utensils completely inadequate. Not even a pair of scissors, no sharp knives, no baking sheets (who would not want to make cookies on a ski trip?!), far too few glasses for a place billed as appropriate for 9 people (we're only five and there's not nearly enough).
. while the table/dinning area might look nice, it is really awkward. The table is far too big for such a small area. Seating for eight, but much too crowded.
. kitchen designed for one (small) person to be there at a time. (for a four bedroom unit, this is rather odd!)
. oven takes a ridiculously long time to come up to temperature (>30 min 375)
. oven door handle nearly falling off
. toaster designed for mini loaves only
. coffee maker (and toaster) is the cheapest and poorest quality unit I've ever come across
. for such an expensive place, I'd like to see *some* staples supplied - coffee filters, salt/pepper would go a long way. Maybe a little olive oil & and some vinegar? who wants to buy these for a short stay?
. And! What's this? - in 2011, at this price and there is no Wi-Fi?!!
. very poor quality bathrooms - shower curtain is heavy stiff plastic, tub and facet a mess and of poor quality
. no secure ski lockup! They ask, "don't leave skis in the unit", but there is no secure place outside to leave them.
At $400 or $500/night I would find this poor, but probably not comment on it. But at the prices they are asking, I'm very, very disappointed.
On the plus side of the equation - it is very close to the lifts, only a short, easy walk to the upper village and just a couple minutes more to the main village. This is nice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC