This is a wonderful hotel. We holidayed in USA and Canada over a 5 week period and would say this hotel was easily the best. We were only in Whistler for 2 weeks, howeve we would not have enjoyed as much if we had stayed anywhere else - I am convinced of this and we will certainly return.
We arrived on the 29th Dec and booked a one bedroom suit for us - a family of 4 (2 girls 10 & 11 y/o). The room was spacious and certainly accommodated us, however the plan was always to move to a 2 bedroom on the 2nd January when the accommodation was much cheaper!
The two bedroom apartment was fantastic - very spacious and exceeded our expectations. Always well maintained by good house keeping staff.
However it is the little things that make a holiday. Make no bones about it, we were here to ski and the fact we had a locker at Pan Pac Mountainside where we could place our skis at days end was magic. Step off the snow, walk 100 yards and bingo, skis away! When you have been the "pack horse" carting skis for all the family, this is great!
Another small thing but one we appreciated was at days end and we had showered after a good day skiing, the Pan Pac Village would have an hour between 4.00pm and 5.00pm where you could visit their lounge/bar and enjoy a hot chocolate and cookie, or beer/wine on the house. In our situation the girls would have their hot chocolate (and cookie) and then rush to the hot tubs outside where they would catch up with newly acquainted friends. Mum and dad would sit inside and enjoy that wine and beer! Very much welcomed and appreciated.
Every morning we were also to enjoy a full buffet breakfast as part of our paid accommodation. If you get tired skiing like we did, you certainly appreciated a good breakfast to start the day which was supplied.
We have never been to Whistler before and the Pan Pac Village Hotel was recommended by friends - and we will certainly return. The hotel is well located in the village, but it was the small details mentioned above that made it for us. The hotel Manager (Jim) and all the staff were absolutely great - can't speak highly enough.
Hope this helps those who are considering the hotel. You will not be disappointed.
Room Tip: We stayed on level 7 and 8 (8 was the single BR). I would recommend rooms higher for good views.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 February 2012
Dear Guest, thank you for sharing your feedback with the travel community. We are so pleased to learn that you enjoyed a wonderful time at Pan Pacific Whistler Village Centre and all of the amenities and conveniences included in your stay were of benefit to your family. We look forward to welcoming you back.
Sincerely,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC