Upon your arrival at Resort Quest Stoney Creek, you will not get a greeting so much as a business negotiation. The check-in starts with a very cold matter of fact information session, ( not a nice "Hello, glad to see you") with the Resort Quest receptionist whipping out a contract telling you, in writing, how much Resort Quest is going to surcharge you if you don't 1) Clean up before you leave - IE wash all the dishes, make the beds, take out the garbage , vacumn the rug, dust etc and leave the condo immaculate and clean 2) fail to return the room keys, you will be charged more. They immediately swipe your card for a pre-authorized damage deposit and tell you that if you make a peep of noise past 10 pm, you will be kicked out and forfeit your $500 deposit. The woman working the check-in looked me right in the eye as if to say "do you have a problem ?" Also - If you check out 1 minute past 10 am, your card will be charged an extra day's stay. Park in the wrong spot and you will be towed and no, the spots are not marked so it's a bit of a guessing game. Could be another $300-$400 by the time you get your car back (but we don't really care ) and you have to figure the parking machine out by yourself. It's all right there in writing on the Resort Quest agreement and they made it painfully clear.
So much for a welcome. The feeling my wife and I both got was that we were supposed to feel priviledged to pay them $500/night and still have to clean up and tip toe around the resort. They were just so tired of having to deal with paying guests and it truly showed. As a matter of fact, when I mentioned that it was odd that I pay $500/night and they expect me to do major clean ups, their answer was that if I didn't like it there I could go stay somewhere else the next time. Wow ! I thought about it for a second and I reckoned the receptionist was right. That person would never be working for me. The plus side was the room was functional and close to Blackcomb but we all felt very unwelcome at the ResortQuest property.
I've been going to Whistler for over 20 years and I have to admit that the last 5 or 6 visits we have run in to the same snobby attitude here & there at Whistler - though not quite this bad, many parts of the resort have assumed a "take it for granted" attitude. After all, you're just another cow in the big rush and stampede to get in on the action. When the hotels & condos can sell out on a long weekend during this major recession we are in, & charge huge money, who needs to be polite ?
Whistler has become too expensive, somewhat snobby and too much of a stampede. To visitors from outside the province & country, we have many other ski resorts that really do want your business and are worth the trip.