I've stayed several times in The Aspens - it's my favorite Whistler location bar none! Favorite unit is # 217.

Travellers should know that The Aspens is comprised of approx 240 units that are individually owned then put into a rental management arrangement by their owners. Several owners simply use a large company like Resort Quest, Peak to Green or Blackcomb Peaks to manage their units. Resort Quest is the property manager with the most units in the Aspens (probably about 80 units) however their total number of units does not come close to the number of units managed by their owners using Alluradirect.com as their booking site and smaller local property managers to look after the suite and provide service to renters . In general these suites are cared for better than the ones managed by the larger companies. They typically have newer decorating, are better equipped, pay closer attention to detail and provide better value.

The front desk in The Aspens is the source of confusion to many renters. Resort Quest has a contract to operate the front desk. They act as a normal front desk for Resort Quest renters providing check in/out hotel like services. A condition of their contract is that they also provide service to all renters of other units for things like pool towels, pool key fobs, general questions etc, however they do not provide hotel front desk like service for a non Resort Quest unit. Instead service is provided by the local property manager that the suite was rented through.

If you are considering renting in The Aspens which is by far the best location in Whistler with true ski in/ ski out - take a look at Alluradirect.com.

The Aspens is in a great location, however, there were several issues we were not aware of when we booked the room. We had no idea that you need to pay for wireless service and only one person can get on the internet at a time, unless you pay for each person to sign up. This makes it very difficult if you need to work remotely during your stay.

They also neglect to tell you that you cannot get onto Netflix so there is NO viewing movies instantly. This was a huge disappointment! We would've loved to have this information.

Another reviewer mentioned the lack of people skills on the part of the front desk manager. I couldn't agree more! She was sharp, not very helpful and made us feel as though we were imposing on her when we asked directions. Everywhere else in Whistler, we found extremely friendly service. We happen to own a large hospitaltiy company and if we allowed our employees to have an attitude such as hers, we'd be out of business.

The only other complaint is that the pool towels are worn, very small and do not absorb well. We were basically freezing when we got out of the pool. Then we had to return the towels to the front desk, get our towel cards back and walk up to our room, freezing. A very bad system! Would love to see that change.

Aspens unit #356, efficiently managed by Whistler Premier, has been refurbished as I've requested after send prior tripadvisor reviews complaining on the conditions of the furniture. Everything is much better, only a few scratches on the wall are to be fixed.
Aspens is ski in/out a few steps down the hill to Blackcomb's base. A very convenient vallet service is working to store the skis and the unit #356 is just like 30 ms away from the elevator, with a clear view of the slope.
No breakfast at all and be aware of the housekeeping police (in my case, housekeeping was only once a week.
Very good experience. i recommend!

Upper village is definitely the hot spot for skiers. Easy ski in ski out. You can even climb the hill after dinner in the village to get back to the hotel... The place was great, not to much, just enough. We had the condo #341, with a separate room. Fireplace, king size bed ( super comfy), balcony, Internet. The place was spotless and so was the rest of the hotel. We got the deal thru blackcomb-whistler last minute deal. For 139,99$ a night it was more than worth it. Will definitely go back soon.