We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Crystal Lodge Hotel – reviews, photos

3.5 of 5
4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Hotel amenities
Crystal Lodge Hotel
Ranked #12 of 56 hotels in Whistler
4.5 of 5 stars 351 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

351 reviews from our community

What travellers say about this hotel
  • King size bed(6)
  • Would definitely stay(6)
  • Hot tub(5)
  • Very good(5)
  • Clean and comfortable(4)
  • Great Place(4)
  • Great location(3)
Traveller rating
    169
    120
    34
    17
    11
Only show reviews for Family (83) | Couples (142) | Business (13)
Date Rating
Bolton, United Kingdom
1 review
2 helpful votes 2 helpful votes
“cant wait to return”
5 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

A belated review, my apologies as we stayed at this hotel in 26th March last year for 10 days. I have just looked at trip advisor to get an up to date feel of customer feedback- as we have rebooked a suite again at Crystal Lodge .
Delighted to see that it is still as excellent as our own experience of the hotel and lovely staff, and I think the best recommendation you can give is a return visit. Fabulous hotel.

Room Tip: loved our suite with a balcony overlooking the main street
See more room tips
  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MABELTHECAT about Crystal Lodge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
14 February 2012
Thank you very much for your time in posting your recent review of your experience at the Crystal Lodge from March 2011. Upon your return this year you will be pleased to know that this past Fall we invested a further $200,000 into our guest rooms as well as introduced complimentary wireless internet for all our guest rooms. We look forward to welcoming you back in 2012. Kind Regards, Ian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great for ski hols”
4 of 5 stars Reviewed 12 February 2012

Very good hotel as very central for slopes, bars and restaurants.
Staff and service excellent. Well done!!

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Gmccar1 about Crystal Lodge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
14 February 2012
After some collaboration with our British and Australian staff I have learned that 'hols' is short for Holiday. We are pleased that you have enjoyed your recent trip to Whistler and the Crystal Lodge & Suites and look forward to welcoming you back in the future. Kind Regards, Ian.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cheltenham UK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent Hotel”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Just spent a fantastic week here in Whistler. The Crystal Lodge is well located in the heart of the village. We had a deluxe room which has obviously been recently refurbished to a high standard. The hotel staff are superb and not too overbearing. The hotel is clean and we ate and enjoyed the adjoining restaurants. The deluxe room was spacious and benefited from a small kitchen area which was used for breakfast and light snacks. The sauna was clean and welcomed. There is an outside pool and hot tub which I did not use this trip. I would definitely use this hotel again and loved skiing in the resort of Whistler.

Room Tip: Very close to gondolas.
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask redparaman about Crystal Lodge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
14 February 2012
Thank you for your positive review following your recent Whistler vacation. We are pleased to read that you enjoyed our deluxe suite and were impressed with our level of customer service. I feel that our sauna is one of our most unknown amenities in the hotel however due to its location one of our most intimate as well. We look forward to welcoming you back in the future. Kind Regards, Ian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location, good value.”
4 of 5 stars Reviewed 11 February 2012

The hotel is in the middle of everything, and a short easy stroll to Skier's Plaza. You can get to a coffee shop and at least a couple restaurants without even going outside. Our room was basic but very clean and quite comfortable.
The only minor nit is they have to improve WiFi service. We will stay again.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Mark C about Crystal Lodge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
14 February 2012
We are pleased to read that you enjoyed the central location of the Crystal Lodge. We are actively working at improving our complimentary wireless internet service and are confident that upon your possible return we will have an improved system throughout the hotel. Kind regards, Ian Lowe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, Massachusetts
1 review
“Always Crystal Lodge”
5 of 5 stars Reviewed 10 February 2012

This was my second visit to the Crystal and I will always check them as my first option when going to Whistler. Our visit was from 2/2/12 - 2/7/12. The staff at the Crystal from the front desk to the housekeeping to the ski valet's are always friendly and accomodating. We traveled in a group of 4 and the first night two of our group stayed next to a room that was quite loud at night. The hotel moved all their luggage the next morning and put them in another room that was far superior. The also took the time to write a personal note along with a small givft for the inconvenience. They went the extra step to correct the problem and deomonstrated that a great stay was their main priority.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Thomas M about Crystal Lodge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
14 February 2012
Thank you for sharing your story of your recent experience at the Crystal Lodge on Tripadvisor. We are pleased to read that the situation was handled with care by our team and that it resulted in an overall positive experience. We look forward to the opportunity of welcoming you back in the future. Kind regards, Ian Lowe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Crystal Lodge Hotel also viewed

First Tracks Lodge
5 of 5 stars 106 Reviews
Whistler, British Columbia
Show Prices ABS:HotelCheckRates-d274624?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Pan Pacific Whistler Village Centre
4.5 of 5 stars 434 Reviews
Whistler, British Columbia
Show Prices ABS:HotelCheckRates-d498930?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Aava Whistler Hotel
4 of 5 stars 310 Reviews
Whistler, British Columbia
Show Prices ABS:HotelCheckRates-d209445?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 56 hotels in Whistler, ranked by popularity »

Been to Crystal Lodge Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Crystal Lodge Hotel

  • Crystal Hotel Whistler
  • Crystal Lodge Whistler
Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Price range (per night):* INR6,075 - 12,372

Owners: What's your side of the story?

If you own or manage Crystal Lodge Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crystal Lodge Hotel
Show the lowest price for this hotel (from our partners)
Show Prices