We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Back to BEST WESTERN PLUS Vernon Lodge & Conference Center

BEST WESTERN PLUS Vernon Lodge & Conference Center – reviews, photos

3914 32nd Street, Vernon, British Columbia V1T 5P1, Canada
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN PLUS Vernon Lodge & Conference Center
Ranked #7 of 18 hotels in Vernon
3.5 of 5 stars 55 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

55 reviews from our community

    Trip type
Traveller rating
    8
    14
    14
    14
    5
Date Rating
Vancouver, Canada
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Better than expected”
5 of 5 stars Reviewed 21 January 2012

I was upgraded at no extra cost at check-in because I joined their points club. This worked out for a great value. The room was spacious and clean. The desk clerk was very helpful. It was quiet and in a convenient location. I stayed for a week and was glad to feel so comfortable. My room overlooked the pool area. It was a nice added touch, you could sit out on the balcony for a change in scenery. I highly recommend this hotel.

Room Tip: I enjoyed the side facing the pool area
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DeeSmth about BEST WESTERN PLUS Vernon Lodge & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeeSon Domay, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review
27 January 2012
Dear Guest,

Thank you for taking the time to provide your comments regarding your last stay with us.

Best Western Rewards is a wonderful program that offers you the opportunity to collect reward points that may be redeemed for gift cards at major retailers, Best Western Travel Cards or free night stays at any Best Western property worldwide. You receive complimentary upgrades when available giving you the opportunity to experience the many types of rooms that each Best Western property has to offer.

Our indoor pool and hot tub are set amongst our organic atrium garden with natural creek. It is a lovely view to enjoy while relaxing in your guest room.

Thank you again for your review and we look forward to welcoming you back on a return trip to Vernon.

Sincerely,

HeeSon Domay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blind Bay, Canada
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“food, ambiance wonderful”
5 of 5 stars Reviewed 10 January 2012

A friend and I had dinner at the BX bar anad grill in the Vernon Lodge. We started with a brie, salsa and roasted garlic entree, it was delcious and plenty for two. My friend had the three mushroom chicken entree with risotto. The chicken was tender, the mushrooms and risotto were cooked to perfection. I had the sirloin steak with peppercorn sauce, served on mashed potatoes with seasonal vegetables, it was also perfect. The peppercorn sauce was finished off with cream and brandy!
We love the ambiance at the Vernon Lodge. The BX creek runs through it and there it a huge tropical garden that is strung with dainty white lights.
What a lovely place for that special meal.

Room Tip: The garden rooms are lovely, you can walk right out to the indoor pool and jacuzzi, they also have a...
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Abnormel D for Vernon
Ask Abnormel D about BEST WESTERN PLUS Vernon Lodge & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeeSon Domay, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review
27 January 2012
Dear Guest,

Thank you for taking the time to provide your comments regarding your dining experience in the BX Creek Bar & Grill restaurant.

We have just recently updated our lunch and dinner menus. Items like the 3 Mushroom Chicken remained as it is a customer favourite and we have added some new dishes like our Thai Green Curry bowl that is fast becoming a house favourite as well. Starting January 27th we will be offering our Crustacean Celebration that features live Atlantic Lobster, Alaskan King Crab and a Seafood Platter for two. Perfect for celebrating Valentines or any special occasion during the month of February.

Sitting amongst the tropical garden strung with hundreds of twinkle lights and listening to the creek trickle by while enjoying your superbly made meal is an experience everyone should have.

We are so pleased that you enjoyed your meal and dining experience and hope you can visit us again in the near future.

Sincerely,
HeeSon Domay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelowna, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Enjoyable”
5 of 5 stars Reviewed 7 January 2012

I was surprised that the room was so nice. Nice bed and TV and everything. Balcony would have been nice but other than that I really liked this room. I absolutley loved the Restaurant and pool area...how it is surrounded by lights and plants. I could sit there all day! Inconvenient to not having an elevator...but they do offer a bellboy to carry your bags so that is good. food wasn't very good in the restaurant, we had fish tacos and the rice wraps. But the scenary made up for it. Overall I would recommend the place.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask LadyJeska about BEST WESTERN PLUS Vernon Lodge & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeeSon Domay, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review
27 January 2012
Dear Guest,

Thank you for taking the time to review our hotel.

I am pleased to hear you enjoyed your guest room, bed and TV. We just recently installed 37” flat screen TV’s and iPod docking radios into every guest room. We do have certain guest rooms that have a balcony that overlook the garden atrium and pool that you may sit out on to enjoy the view.

I am sorry to hear you did not enjoy your meal from the restaurant. We just recently updated our lunch and dinner menus and will review these items with our Executive Chef to ensure quality and freshness.

Our unique organic garden setting and natural creek make for an exceptional experience for our guests. Thank you again for sharing your comments and we hope to see you on your next visit to Vernon.

Sincerely,
HeeSon Domay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnaby, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Aging hotel but good lasagna!”
3 of 5 stars Reviewed 28 December 2011

There is no elevator in this hotel, the bathrooms are minuscule and the heating system is very noisy. However at least it worked in my room - a colleague froze in his room the same night. But the home made lasagna in the nearly deserted dining room was very good. Also for those staying at this hotel near Christmas, there is an astonishing light display in the central amenity area.

Room Tip: If stairs are a problem or you have heavy luggage, try to get a room on a lower floor.
See more room tips
  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Kate181793 for Vernon
Ask Kate181793 about BEST WESTERN PLUS Vernon Lodge & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeeSon Domay, General Manager at BEST WESTERN PLUS Vernon Lodge & Conference Center, responded to this review
27 January 2012
Dear Guest,

Thank you for taking the time to provide your feedback regarding your stay at our hotel.

We understand how difficult it may be to carry heavy luggage up and down our stairs, which is why we provide a Bellman to carry luggage and other belongings to our guest rooms. As well, all of our lower level guest rooms are accessible without having to climb stairs.

I apologize for the noisy fan and will have our Maintenance team investigate the fan and heating issue. Some of our bathrooms are smaller and we are looking at ways to maximize the space when we renovate the vanity. We do have other guest rooms available that have a more spacious bathroom.

I am pleased you enjoyed our Lasagna. It is a Signature item that our culinary team makes from scratch and I will ensure to share your praise with the team.

Thank you again for your comments and we hope to see you again on your next visit to Vernon.

Sincerely,
HeeSon Domay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
1 review
“shower in a closet”
3 of 5 stars Reviewed 14 November 2011

over all the trip was good but there were little things that you will have to get used to the bathroom is a a closet size you can't fit more than one person in there at a time and the door wouldn't open fully due to the curved shower curtain rod. temperature adjustment and control is just about non existent in every room. took us awhile to get the temperature down in our room when we weren't knocking the knob off as it was loose on the wall. you would be better served to get a bigger room as it would be a better situation and if you can avoid the dog end of the hotel due as barking dogs are can make it difficult to get to sleep. check in was a little tough as there was lots of training going on. the bx creek grill in the middle is fantastic really good food, it is a little on the pricey side, but if you want a nice meal it is well worth it. Denny for breakfast or even the pantry across the parking lot are good lower price alternatives all an all it is good place to stay if it is just a short weekend. or an over night

Room Tip: go to an upgraded room if you are staying for a long period of time it is worth it
See more room tips
  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask mark h about BEST WESTERN PLUS Vernon Lodge & Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN PLUS Vernon Lodge & Conference Center also viewed

Holiday Inn Express Hotel & Suites Vernon
4 of 5 stars 58 Reviews
Vernon, Okanagan Valley
Show Prices ABS:HotelCheckRates-d281350?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Predator Ridge Resort
4.5 of 5 stars 33 Reviews
Vernon, Okanagan Valley
Show Prices ABS:HotelCheckRates-d1466746?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Village Green Hotel
3.5 of 5 stars 37 Reviews
Vernon, Okanagan Valley
Show Prices ABS:HotelCheckRates-d320385?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 18 hotels in Vernon, ranked by popularity »

Been to BEST WESTERN PLUS Vernon Lodge & Conference Center? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS Vernon Lodge & Conference Center

  • Best Western Vernon
  • Best Western Vernon Hotel
  • Vernon Best Western
Address: 3914 32nd Street, Vernon, British Columbia V1T 5P1, Canada
Price range (per night):* INR6,911 - 10,979

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Vernon Lodge & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS Vernon Lodge & Conference Center
Show the lowest price for this hotel (from our partners)
Show Prices