I wonder if this is the same hotel that was reviewed on Tripadvisor? I reserved two nights there because I had Air Miles for one night. Then I read the reviews and had regrets that I did not read them first.
Anyway, we drove to Vernon and were welcomed by the desk clerk. When she saw I was handicapped, she moved our reservation to the ground floor. The room was ample size, with a cramped bathroom. I think it would have been better if they had not separated the sink area. All was very clean. I found the mattress too hard, my husband thought it was perfect. I really didn't like the pillows.
A few minutes after entering, we got a call from the desk asking if all was okay.
We did not try the pool but were assured it was heated.
The included Continental Breakfast was fine--cereals, muffins, hot toast, hard-boiled eggs, make your own waffles, juice, milk, coffee. Not much room at the self-serve, but we got by.
Next door fast foods
Very quiet neighbourhood both nights, but a couple of guests banged their way out early in the morning.
In general, a satisfactory stay.

The room reeked of smoke and musty air. It took a good 3 hours to warm the room up with the outdated heater. Both beds were well worn out and unlevel leaving our heads on a downhill slope. Having a shower...smoky shower curtain + water = disgusting! The plug-ins are so old and worn out that plugging in any electrical devices (curling irons, blow dryers etc.) is very frustrating. The plugs will NOT stay in the wall no matter what you do... The room is a decent size but the bathrooms are so small and in need of TLC - moldy caulking, flithy tubs and walls. For the price, we've all agreed to stay elsewhere to avoid the unclean Villager Inn.

Spent 1 night At the Villager Motor Inn in Vernon Bc .

BEWARE - Pool is not working it is ICE COLD . CAN NOT USE !!
The staff is excellent , but did not know when parts would be available ???
We were looking for a Motor Inn with a working pool and there was no compensation from this motor inn , Just Sorry !!
90 Degree temperatures - so a pool was just what we needed . We
Stayed in Room to keep cool .

Updated Room was nice for a Motor Inn ,But the Bathroom was EXTREMELY SMALL . Free Breakfast was Modest But very fresh Food .
CHECK BEFORE YOU BOOK THIS MOTOR INN

We stayed only 1 night

Our room was dirty, had hair all over the bathroom sink and in the tub, along with dirt. It smelled like an old smoking room and our clothes reaked like that. The beds were terrible, felt like we were sleeping on springs. We asked for room service to come and clean the room, and nobody showed up. We stayed two nights and had no room service at all, eventhough we requested it. The lady at the front desk was rude to us and eventhough she said she would look into why room service never showed up, she never did. I was very disappointed with our stay and i will never stay at another Best Western again....i have informed everyone i have talked to about our trip, not to stay there ever. I have stayed at several Best Westerns, which is why i chose to stay at the Vernon motel, but i was thoroughly disgusted with the rooms and the service we had there. I hope nobody else has to deal with that kind of service when they are on holidays!!