Already having had a poor dining experience about two years ago I was reluctant to return to Cafe Brio. The couples that we were with wanted to try it though, one couple having been a few times prior, and one couple not having been before. We were disappointed with the poor, neglectful service overall and value of meal compared to price spent. There are way better restaurants to go to in Victoria that you wont get that horrible, neglectful, pretentious service! I had the scallop entree and it was a poor excuse for an entree. Three measly scallops, under-seasoned, served with a cauliflower mash - not recommended! Other meals had at the table seemed to be better portions but all agreed not worth money spent. I sent a long list of concerns to the owner and I never heard from him. I don't know of any place, this day in age (until now I suppose), that would not respond to customer feedback - good or bad! If this place once had a great reputation, then good for them, but I can say that they are clearly resting on their pretentious laurels. In my opinion they should no longer be able to call themselves a great Victoria restaurant. Victorians should demand better quality and service and hopefully this information can help you choose a better location to go. Go to Lure, Ferris' Upstairs, Bon Rouge, Il Terrazo, Tapa Bar, Vista 18 - go anywhere but Cafe Brio! These places wont treat you like dirt and then take hundreds of dollars from you.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC