From the start this was not a good experience. We were met by the front desk person and he was extremely condescending and arrogant and tried to make passes at my partner while I was standing there. Although we booked for a king sized bed he stated that it was expedia's fault and they had no king beds in the entire building and said there was nothing he could do to remedy the situation. The room was only half painted with Spackle and drywall showing. The heat in the room did not work at all even with the thermostat cranked up all the way. The bed was very uncomfortable. Our room was right beside the stairwell and we heard everything; the walls are paper thin and the large windows are single pane (the hotel is located on a major highway) and people stand outside the room to smoke and talk. Needless to say, we got very little sleep.
pros:
- it's close to downtown and relatively inexpensive
- the room was clean
- free parking and wifi
cons:
- male front desk staff was rude
- we booked for king but they switched us to queen with no notice and no opportunity to switch
- noisy
- bed was uncomfortable
- room was unpainted/unfinished
- not heat in room
I do not recommend this hotel to anyone wanting to be treated to respect or wanting a good nights sleep.
- Vacation Hotel Victoria
