We are locals to Victoria, and stayed here for our wedding night. We had gone 8 months prior to our wedding to check it out, and must have hit them on a really good day that day, because it looked lovely, and was very close to our wedding reception venue. Being locals, we had many places to choose from, and are totally regretting our choice.
We stayed in the Oceanside Suite ($299/night).
We arrived around midnight- I had emailed a week earlier to confirm that a late arrival was ok, and was assured it would be fine. There were no lights on outside or inside, so we had to feel our way through (not an easy task with an armload of stuff and wearing a giant wedding gown). There was nobody at the front desk and no note or anything for us. We wandered around until we found our room (yes we'd been there once before- but could not remember which way to go). The door to our room was wide open. We go in. There was something sticky on the floor with hair stuck to it. There was no toilet paper- my husband went downstairs to find some napkins from the breakfast room. We had a bottle of champagne that we brought with us, but there were no glasses in the room- thank god my bridesmaids had packed a care package for us with glasses. There was a jacuzzi tub in the room- one of the main reasons we booked here- so we decided to cut our losses and have a soak. Well, the jets didn't work in the tub. I got out and stepped on a bottle cap on the carpet AND a dorito chip. The bed appeared to be made freshly, and was clean and very comfortable- the ONLY positive of the whole stay. The patio was large and with a lovely view, but all the planters on the edges were barren of flowers and full of cigarette butts.
We wound up getting the room for free- which was still overpriced. The girl at the desk was nice enough- but totally unprofessional. This was like staying with a very messy unorganized relative- not a "luxury resort" as advertised. It ruined our wedding night that we can't get back. I feel sorry for any out of towners that may think that this is what Victoria has to offer. If you want some suggestions from a local on where to really stay in Victoria, please email me- I'd be glad to steer you elsewhere.

We stayed here having never been to Victoria before. It was OK. We called the place prior to booking and were told that it was close to downtown - it's not. When we arrived we assumed the person there would have some information about Victoria, she didnt even know the bus number that would take us downtown. At breakfast I helped myself to a muffin, it was covered in mould, when i told the girl this she said, 'oh, I freeze them so they shouldnt be moudy even if the expirey date has past'. We had a pretty good stay, i wouldnt stay there again though. Its definately not a resort, just a B&B with a killer view.

My wife and I stayed at mountainside Feb.15-19.To begin with this is not a resort ,it's a B&B and a good one.
Our room was large,cleanand had a great bed and jacuzzi.The wall facing the city is all glass and the view is incredible.
The staff was friendly and effecient.The breafast was continental but the food was of high quality.We were encouraged to take some with us for the day ,that was nice.
Most rooms have large decks and if you enjoy sitting on the deck or in the large sitting room with a good book and good coffee,this is the place for you.

The only complaint we had was we paid extra for the fireplace but had nothing to burn.Also our room could have used a dresser for clothe storage.
Next visit we will stay in "city view" room,a little smaller,same view and cheaper.

I am writing this to warn everybody who wants to stay at this place
when we arrived there you pull up in the driveway to see a tarp on the roof of the the house. Our cab driver goes to the door this girl in sweat pants tank top and slippers answer to "Yeah" I ask my boyfriend I think we are at the wrong place but sure enough we were at the right place. We explain who we were and she said she wasn't expecting anybody thank god my boyfriend printed out the e-mail from there manager Fadre our stay was confirm and we had a wine tour confirm by the manager on that same day. This girl was so lost she tried to call her manager but she wasn't answering her phone but she reach some guy about the wine tour and she said that we could go on it tomorrow. She shows us our room I thought I was going to die, dirty smells like mold the furniture had dust all on it wires sticking out all over the place
They had a glade plug in the bathroom that needed to be change months ago open the drawers in the bathroom filth it takes 20 min to get hotwater in the bathroom. Later that day Fadre arrives she didn't even intorduce herself to us she said there willl be no wine tour they don't do it on mon and tues which happen to be the days we were staying there I ask her why she would confirm a e-mail stating she book it with us I got no answer. There are so dumm and confused that they do not even know how to run a bed and breakfast brochere they have is a lie the pictures dont match what the inside looks like you ask them a question about victoria where to go they get a phone book and some scratch paper even for a taxi they have no business cards of victoira in that house and shows you that Victoria is embrassed to give them anything

Please I hope this review put a complete stop in suggesting to stay there your visit will be ruin