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Traveller's Inn Extended Stay – reviews, photos

2828 Rock Bay Avenue, Victoria, British Columbia V8T 4S1, Canada
Hotel amenities
Traveller's Inn Extended Stay
Ranked #60 of 69 hotels in Victoria
3.5 of 5 stars 6 Reviews
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6 reviews from our community

    Trip type
Traveller rating
    0
    1
    0
    3
    2
Date Rating
Vancouver
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Friend staff, Semi-satisfied”
2 of 5 stars Reviewed 18 April 2006
2
people found this review helpful

I stayed in this inn in February 2006 and was pleased with the friendly service from most of the staff. The room was a disappointment as it was much older than what was pictured on the Traveller's Inn website. There were only three very dim lights in the room, which made it very gloomy and I had to go purchase brighter light bulbs myself. There is no closet but only a very small area by the door to hang clothes on. The washroom looked newer than the rest of the room; probably renovated before. The beds were comfortable and the maids do a nice job of cleaning. The kitchen area is very small and was also a disappointment. The fridge did not work well as it alternated from freezing all my food then thawing it the next day. The stove did not work, but I didn't use this anyways as it looked so unclean. One of the four stoves were non-functioning as well.

I agree with the opinion that this inn is not in a very good area as prostitutes seem to hang out along this street. The downtown locations are more convenient and are safer. Another thing is while they advertise that they have wireless internet, they actually don't. You have to wait for the computer in their small lobby and sometimes the wait takes forever. The staff sometimes offer to call your room to let you know when the computer is free so you don't have to stand in the lobby and wait.

  • Stayed February 2006, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
San Francisco, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Not so great”
2 of 5 stars Reviewed 3 October 2005
3
people found this review helpful

My family and I stayed at this Traveller's Inn for 3 days in the last week of July. Our room had no air conditioning, so it was very hot inside our room. We had to open the window and occassionally open the door for air. The inn provided us a fan, but it was not very useful. Because we opened our door, we could smell the smoke from our neighbors who were smoking right outside their room. We had a bad experience.

  • Stayed July 2005
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Vass, Guest Relations at Traveller's Inn Extended Stay, responded to this review
8 December 2005
As a result of your comments we have taken further efforts at our Extended Stay location to deal with the issue of smoking. I can assure you that instances of guests having their health and comfort compromised by second hand smoke will not occur again. Thank you very much for bringing this to our attention.
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“Problems”
2 of 5 stars Reviewed 3 February 2005
5
people found this review helpful

We stayed at this Inn. It has great employees, very friendly and willing to help you out anytime with a smile but it is situated in a neighbourhood that is not family-friendly, especially at night.
There is a park next door for children and animals (on leash) but we found it to be pretty dirty with users of the park during the night but it is cleaned up after a few days.


This Inn also told us there would be 9 movie channels, which was not true, claiming that the sattelite was out and they were waiting for a repairman. Other visitors at this Inn claimed that there has been no movie channels for over 3 months.

  • Stayed January 2005
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Shelley Stenger, Manager at Traveller's Inn Extended Stay, responded to this review
28 July 2005

Thank you for you lovely comments about our staff here at the hotel. At the time of your stay we where in the middle of changing our satellite provider to a much more reliable service for our guest. We now have a reliable full cable package with full movie channels for you to enjoy.



Unfortunately we are unable to control the surrounding areas and business. The staff and management at the Travellers Inn offer full security and 24 hour service to our guests.


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Traveller's Inn Extended Stay Also Known As

  • Extended Stay Victoria
  • Victoria Extended Stay
Address: 2828 Rock Bay Avenue, Victoria, British Columbia V8T 4S1, Canada

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