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Traveller's Inn on Douglas – reviews, photos

710 Queens Avenue, Victoria, British Columbia V8T 1M3, Canada
Hotel amenities
Traveller's Inn on Douglas
Ranked #67 of 69 hotels in Victoria
2.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    3
    4
    4
    2
    13
Date Rating
Victoria, Canada
1 review
1 helpful vote 1 helpful vote
“Worst Hotel Experience Ever!!”
1 of 5 stars Reviewed 20 November 2010
1
person found this review helpful

My husband and I recently stayed in this hotel. Justine at the front desk when we checked out was extremely rude and lied to our faces stating that our entire floor was complaining about us all night and added a $40 charge to our bill. My husband argued with her that this was impossible but got nowhere so I convinced him to let it go. I then found out through facebook that 2 doors down from us had a huge party and got kicked out without being charged at 4am. First of all we couldn't hear a peep out of them as we watched Entourage and were asleep by midnight, so how on earth could the entire floor be complaining about my husband and I sleeping!?! Then I looked at our bill so I could phone the hotel with my new findings only to realize that we were charged for damages to room 319 not 317 which was the room we were in!! Sure they would rectify the situation immediately. To my great misfortune I got Justine again. She was just as rude to me as before and would not listen to reason. My husband then phoned with an even worse outcome. I am waiting to hear back from the hotel to see if they are going to do anything about this theft and mistreatment. I will post what happens...

  • Stayed November 2010, travelled as a couple
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask AllisonC_10 about Traveller's Inn on Douglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanaimo, Canada
1 review
“Oh what an awful place”
1 of 5 stars Reviewed 10 October 2010

We stayed in victoria for only one night. The hotel was dirty. The front desk personel were too busy on the telephone to answer even the simplest of questions. THe room was very small, musty and very warm. There were multiple stains on the carpet. There were large holes in the wall were the baseboard heating attached. The bathroom sink was not attached to anything (except by the pipes) Fixtures were rusted and rotting. Overall a waste of money

  • Stayed October 2010, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask bella199 about Traveller's Inn on Douglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 review
2 helpful votes 2 helpful votes
“Not as advertised”
1 of 5 stars Reviewed 27 August 2009
2
people found this review helpful

Booked a room at the Travellers Inn based on the wonderful picture on a brochure stocked on the ferrys to Vancouver island. There was a water slide pool and very nice garden featured in the advertisement. On arival I was told there is a water slide and pool but not at this location. Fair enough but this was the address and phone number on the brochure with the wonderful pictures. They dropped the price to $99 from $159 . We stayed but felt this was not a very honest way to run a hotel. We did find the location with the water slide It is a staged photo very well done. I would not nor would my kids swim in that pool did not see anyone else swimming. Then they charged me an energy surcharge, unannounched and unheard of in any other hotel motel I've stayed at.

  • Stayed August 2009, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask LanceThruster about Traveller's Inn on Douglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“buck for the price”
4 of 5 stars Reviewed 13 August 2009

We stayed there for one night and paid about $81. For the price, it was a deal. The hotel is average but the room was immaculous. Parking was free and there was a free shuttle to downtown core, we had our own car so did not bother. Breakfast was free in morning. Overall, a good stay for the price.

  • Stayed September 2006, travelled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by viva_m for Victoria
Ask viva_m about Traveller's Inn on Douglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
1 review
“Give this one a miss”
1 of 5 stars Reviewed 13 July 2009

After having problems booking online, I should have looked elsewhere. This hotel has two buildings and my small room was in the one with no reception lobby. Lack of upkeep was evident in the peeeling paint, broken window latch, and electrical plate hanging off the wall. I would not stay here again, despite good location to downtown and cheaper rate.

  • Stayed July 2009, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mollyvancouver about Traveller's Inn on Douglas
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Traveller's Inn on Douglas Also Known As

  • Travellers Hotel On Douglas
  • Travellers Hotel Victoria
Address: 710 Queens Avenue, Victoria, British Columbia V8T 1M3, Canada

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