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City Center Hotel – reviews, photos

2.5 of 5
1961 Douglas street, Victoria, British Columbia V8T 4K7, Canada (Formerly Traveller's Inn)
Hotel amenities
City Center Hotel
Ranked #37 of 69 hotels in Victoria
4.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    14
    4
    2
    0
    5
Date Rating
San Diego, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“We enjoyed our stay”
5 of 5 stars Reviewed 19 December 2011
3
people found this review helpful

This Hotel was used to call Travellers Inn. We have stayed there couple of times in the past for its convenient location. We stayed there again last Saturday for the "Prince" at the Save-on-Food Memorial Center, which is across the street from this hotel. The hotel’s ownership has changed last year and many upgrade and renovations have been done since then. The room we stayed has a small kitchenette, with modern cabinets and granite counter top, a microwave, a fridge, a cooking top and a hood fan. A nice touch to the room. The room rate was $59 including Continental Breakfast for 2. It was indeed a very good deal. We would recommend it to everyone.

Room Tip: The room wirh a kitchenette is good.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cs8888 about City Center Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Customer Service!!!”
5 of 5 stars Reviewed 30 November 2011

I stayed here for 2 nights and have wonderful service. The staff were very friendly and helpful. Everything was very clean and tidy when I came back from exploring the town. They were helpful with directions and things I should check out. The location was perfect for everything I went and saw. Thank you!

  • Stayed October 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Andra Z about City Center Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campbell River, British Columbia, Canada
1 review
“great experience”
5 of 5 stars Reviewed 29 November 2011

we stayed at this hotel for 2 nights and had a great time the staff were very friendly the room very clean and many updates to the hotel since our previous stays are fantastic we will be staying again next time in town.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sassy3_ca about City Center Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Amazing experience in downtown Victoria!”
5 of 5 stars Reviewed 28 November 2011

My boyfriend and I stayed in this hotel last weekend and absolutely loved it. The service from the front desk was fantastic, they were very helpful and let us know what was going on downtown during the weekend we were there. The location and price is great. You are in the heart of downtown Victoria , close to many shops and restaurants downtown for a very reasonable price. We had a great time in Victoria and will be staying again soon.

Also, I just have to say that our room was very clean. I am quite a neat freak so I checked the room over many times and couldn't find one problem with it.

Thanks to all the staff at the City Center for making our stay so enjoyable.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ag2003 about City Center Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
1 review
“Beware of bugs!”
1 of 5 stars Reviewed 25 November 2011

I stayed in this hotel and it was not good experience at all!!! there were renovations going on so there were skill saws and banging first thing in the morning, the pool, tanning bed and the restaurant were out of service, it is right beside a VERY VERY loud and rough bar, so all I heard were drunks yelling around all night AND I seen silverfish running around on the ground. When I tried to tell the desk clerk about the bugs he just said "oh well no has complained about it before" Like honestly? REALLY??? what a joke. There are holes in parts of the ceilings and the parking is on a hill across the street... with all the drunks hanging around there I was afraid for my veichle. Anyways my best advice is DO NOT stay there, there are so many other places in town that are far cleaner and safer for your money's worth... I was seriously disgusted with the whole experience!!!!!

  • Stayed October 2011, travelled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask amsown11 about City Center Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris Lynn, General Manager at City Center Hotel, responded to this review
28 November 2011
I have tried to contact this reviewer personally and have not had a response yet as I would like to correct their experience at our hotel. We do currently have renovations happening at our establishment as we are trying to improve the surroundings for an even better guest experience. The renovations spoken of are happening from 9am - 4pm Monday to Friday each week and are usually on floors where nightly guests are not residing. My belief is this is a guest that was evicted from our property as several things mentioned in this review are statements that were made upon departure. We were also told that if we did not let them stay they would post something online to this effect. I assure any reader that this is not an accurate description of our property. We have a warm and inviting staff and a clean facility as you will see in the majority of our other reviews. I do apologize and encourage this guest to contact me directly if I am incorrect on my assumption as I would like to have the opportunity to make things right.
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Additional Information about City Center Hotel

  • Travellers Hotel Victoria
  • Travellers Hotel City Center
Address: 1961 Douglas street, Victoria, British Columbia V8T 4K7, Canada (Formerly Traveller's Inn)
Price range (per night):* INR4,403 - 6,298

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