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Arbutus Inn – reviews, photos

2.0 of 5
2898 Douglas St, Victoria, British Columbia V8T 4M9, Canada (Formerly Travellers Inn Central)
Hotel amenities
Arbutus Inn
Ranked #20 of 69 hotels in Victoria
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    17
    6
    5
    1
    1
Date Rating
Calgary, Canada
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Pretty Good Value for Money”
4 of 5 stars Reviewed 12 September 2011

We stayed at the Arbutus Inn on short notice after we decided to stay a couple extra days while on holidays in Victoria. At the height of the tourist season we were happy to find a reasonably priced hotel that was clean and decently located. This hotel I believe was previously a Travellers Inn and happens to be the first hotel owned by the National Car rental chain. I believe that they have made some positive improvements at the hotel with some effort to modernize the rooms.

The room was a bit small, but clean. The one bad experience we had was one morning the cleaning staff walked into our room without knocked or making his presence known. I made mention to the front desk staff and they half-heartedly apologized and made some excuse that it was a "mix-up". I would suggest putting up the "do not disturb" sign to anyone staying there.

Despite the cleaning staff faux-pas, I would definitely stay again faced with budgetary constraints.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Cootfin about Arbutus Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Clean Motel bit just a motel”
3 of 5 stars Reviewed 20 August 2011

Rooms in the upper floors have new beds and have good space.
Those in the lower floor are not the case.

There is no restaurant bit several arround the motel.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ewaizel about Arbutus Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mill Creek, Washington
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Expected not so nice but were pleasantly surprised!”
3 of 5 stars Reviewed 15 August 2011

We were worried at first when we found that this place we had booked online with one of the lowest prices in town was over 20 blocks from the city. It was a moderate hike on a Saturday evening into a lower end of town but it seemed safe enough. We arrived to find an older property but with new signs and name. The agent at checkin was helpful and friendly and we were happy to find we were put on the top floor since the night before at a different hotel we spent a sleepless night due to thin ceilings above us.
We found our room to be very quiet all night long. We didn't hear a thing. The mattresses and TV were new. The bathroom and AC need to be updated as well. The AC functioned but was weak, probably low on coolant. It served our purpose but would be willing to pay a little more to be closer into the city at a slightly nicer place.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dmodemd about Arbutus Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanaimo, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
40 helpful votes 40 helpful votes
“Great beds and very quiet. And excellent value.”
5 of 5 stars Reviewed 1 August 2011
3
people found this review helpful

I stayed for 12 days and found it to be excellent value. It is very quiet, very clean and very inexpensive. I will definately stay here again when in Victoria.

  • Stayed July 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cory235 about Arbutus Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
1 review
“Love the great service and staff”
5 of 5 stars Reviewed 28 July 2011

My experiance was made very comforting and enjoyable by the staff at the Arbutus Inn
They were very attentive and made sure i was most comfortable and satified with my room .
i had a realy good rest , the beds were super comfy
thanks again
Tony Johnson

  • Stayed July 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RohanJohnson about Arbutus Inn
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Additional Information about Arbutus Inn

  • Travellers Hotel Victoria
  • Travellers Hotel Central
Address: 2898 Douglas St, Victoria, British Columbia V8T 4M9, Canada (Formerly Travellers Inn Central)
Price range (per night):* INR4,458 - 7,022

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