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Ramada Victoria Hotel – reviews, photos

2.5 of 5
123 Gorge Road East, Victoria, British Columbia V9A 1L1, Canada
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Ramada Victoria Hotel
Ranked #22 of 69 hotels in Victoria
4.0 of 5 stars 82 Reviews
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82 reviews from our community

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Traveller rating
    31
    27
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    5
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Date Rating
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
“After all that they have been through”
5 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

Stayed at the hotel the night of the fire and i do have to say the staff did an amazing job through out all the comotion. They accomidated me and were very sorry for the late night and all. The staff was so amazing when checking in they were cheerful and very helpfull. Rooms were very clean houskeeping staff were very friendly. I like that the hotel is so close to the bus stop going into town. The pub downstairs had great food was very impressed. Very much enjoyed my stay there and cant wait to return. Thank you to the staff that made my stay so full of enjoyment.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask christina q about Ramada Victoria Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean Lalji, General Manager at Ramada Victoria Hotel, responded to this review
21 December 2011
Thank you very much for the positive review left for our hotel! I'm glad that even after the recent fire at our property, you got to still enjoy a comfortable room, great service, food & entertainment (Heckler's Bar & Grill), all at a great deal! It's unfortunate that the fire occurred but there were no injuries and none of the rooms were damaged/affected.

We look forward in seeing you again very soon! Have a Happy Holidays!

Sean Lalji
General Manager
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Victoria, British Columbia, Canada
1 review
2 helpful votes 2 helpful votes
“Little less bleach, little more fabric softener!”
1 of 5 stars Reviewed 11 December 2011
2
people found this review helpful

ABSOLUTELY APPALLED!

Their linens had been washed with too much bleach which made them very stiff and uncomfortable like tryng to sleep on sandpaper. Not to mention we all woke up after just 2 or 3 hours of sleep because we were sick from the chlorine in the bleach: headaches, gut rot, burning throats from chemicals and the taste of chlorine.

Make sure you have a large buffer of money when you stay here the rates are low (but still over priced for what you get) but they took a deposit that was 5 times the amount of the room!

Room Tip: If you need accessible room request something NOT on the ground floor and the 'standard rooms...
See more room tips
  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Alicia S about Ramada Victoria Hotel
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Sean Lalji, General Manager at Ramada Victoria Hotel, responded to this review
21 December 2011
We would like to apologize for your recent experience at our hotel. I can assure you that we do not use chlorine/bleach in any of our linens. We recently upgraded all of our linen to the triple-sheeting and duvets and have been getting great compliments on the new bedding.

After your comment, I went back to check your room as well as other rooms to make sure that all linens were in proper shape and have been cleaned properly. Next time you experience something like this, please let us know during your stay so that we can look into this and resolve it right away.

We are reasonably priced and have lower rates then any hotel located in the Inner Harbour. The deposit taken is a standard credit card pre-auth used at 95% of all hotels in the area.

Please come back again so that we can show you what we're all about. We'll be going through many great upgrades within the next few months.

Sean Lalji
General Manager
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Edmonton
Senior Contributor
41 reviews 41 reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
“the staff make this hotel”
4 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

I had a great stay here last week. Caroline at the front desk was very gracious in checking me in and helping with directions. She certainly helps you feel good about your choice to stay here. The balconies are a nice touch too. I won't say they've got a great view but it's just nice to be able to get some fresh air. My room was a good size and the bed super comfy. I slept great. There's ample parking, both above and underground. It's a quick 2 or 3 Km into the city so drive it in minutes or walk in 20 either works. Remember the price point of this hotel and you can be very happy with your stay. I would stay here again.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sean Lalji, General Manager at Ramada Victoria Hotel, responded to this review
8 December 2011
Thank you very much for the wonderful compliments left for our hotel. I'm glad that we could accommodate you with a great product while providing a genuine smile. We are known for our personable service and I'm glad that our staff could provide that for you.

Being only a few minutes away from downtown makes us a great hot spot! Away from all the noise, hustle and bustle, but close enough if you wanted to enjoy the night life and come back to a quiet room off the Inner Harbour. On the pool-side, our rooms are overlooking the Selkirk Waterfront and the Galloping Goose Trail.

We look forward in seeing you again very soon! All the best,

Sean Lalji
General Manager
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Vernon, British Columbia, Canada
1 review
“Great Stay”
5 of 5 stars Reviewed 5 December 2011

I really enjoyed my recent stay at the Ramada in Victoria! Everything looked, felt, and smelled clean, crisp, and new. The staff were all very polite, cheerful, and very helpful which is one of the most important things to me when I stay at a hotel! The rooms are nicely decorated, very clean, and have comfortable beds. I enjoyed 2 meals at the restaurant both of which I thoroughly enjoyed and would recommend the place to anyone looking for a nice place to eat out! Overall, my stay at the Ramada was one of my best hotel stays anywhere.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sean Lalji, General Manager at Ramada Victoria Hotel, responded to this review
8 December 2011
We're glad that you had such a great experience during your recent stay with us. Your review is much appreciated.

Please come back soon so that we can provide you with the customer service we're known for as well as comfortable clean rooms all at a great price!

Sean Lalji
General Manager
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Vancouver
Senior Contributor
41 reviews 41 reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
“Pleasant surprise”
4 of 5 stars Reviewed 29 November 2011

It is rated as a 2 star but I think it should be labeled as a 3 star. The Hotel was very clean and the staff were wonderful. I paid through priceline and got it for a smoking $40 bucks. It is a drive to the City but if one wanted a brisk walk it could be done.

I would reccomend staying here to everyone.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Arrius about Ramada Victoria Hotel
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Sean Lalji, General Manager at Ramada Victoria Hotel, responded to this review
1 December 2011
Thank you for your review! We are actually rated as a 3.5 star property through Canada Select, I'm glad that you can agree with that. In addition to that, we are rated 4.5 stars on our customer service level on TripAdvisor.

We are indeed only a few minutes away from the Inner Harbour (downtown), which makes us a great location! Please come back again and make sure you enjoy our Comedy Nights at Heckler's Bar & Grill downstairs every Friday & Saturday.

Have a great winter and I hope to see you again soon! Look out for our new Movie Lounge which will be opening in early 2012; an added amenity for all our guests.

Sean Lalji
General Manager
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Additional Information about Ramada Victoria Hotel

  • Ramada Victoria
  • Victoria Ramada
Address: 123 Gorge Road East, Victoria, British Columbia V9A 1L1, Canada
Price range (per night):* INR3,567 - 6,632

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Ramada Victoria Hotel
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