We stayed at the Bedford Regency for 2 nights just this week.

The location is perfect. You are right in the heart of downtown within walking distance to everything. You are about a 5 minute walk to the harbour and surrounded by quaint tourist shops and cafes. The only thing that was a bit too far was a grocery store; however, it's entirely possible that there was one close by and we missed it. Another pro was the air conditioner. Loved the coffee service and newspaper delivery in the morning.

The only things we missed during our visit was a balcony and a pool. Also, the rooms could use a bit of an update. While they are charming and very European looking, some of the fixtures are quite outdated and look a bit too 80s to pass off as vintage. If you're looking for a cookie-cutter room at a cookie-cutter hotel, this is not for you. Rather, the hotel itself and the rooms have a more antique feel to it. The front desk definitely needs some work. The desk is located at the back on the front hallway, and it's quite small. It would be very easy to miss it. The employees were friendly and helpful enough though. The beds were comfortable, pillows were great, and it was generally a very comfortable stay.

The walls in this hotel seemed very thin to us. We could hear our next-door neighbors come and go, as I'm sure they could hear us. We could also hear their television through the adjoining door. Luckily, we had quiet neighbors but the wrong neighbors could really spoil a nice vacation in this hotel.

There is no shuttle from the airport to the hotel and vice versa here. We booked our stay through hotels.ca who informed us that there was a $7.50 shuttle. When we arrived, we discovered that visitors had to use the ACAL shuttle which was $19/person. I'm guessing a cab ride would have cost around $70, so the shuttle was definitely the way to go for us. I doubt you would find any downtown hotel with a free or cheap shuttle as the airport is a fair distance from the downtown core.

Lastly, if you plan to stay at this hotel, I would recommend getting a room to the back of the building. We were supposed to stay in a room looking out onto the main street, but we immediately noticed the noise from the street below and changed rooms. I'm not sure how anybody could sleep in one of these rooms. Apparently, there are a couple of suites with balconies that are "premium suites". If we could redo our visit, we would consider a few extra bucks for the balcony.

All in all, this was a very nice hotel. With a few updates, I think it could be just perfect for any Victoria visitor.

The location of the hotel cannot be beat at all. You are right in the heart of downtown, literally steps away from Bastion square (come out turn left, there it is).

The property feels more like an old set of apartments than a traditional hotel and in my mind that's a very good thing. It felt like the property had more character than the simple mega hotel where every room is the same as the next. We had a room with a wood burning fire place, a jacuzzi tub, and a neat little sitting area that also had a small library and bookshelves set into the walls. It gave a very neat vibe to the place. The bed itself was a little on the harder side of things, but not so hard that it was uncomfortable at all and overall there was a lot of floor space in the room we were in. It was not cramped at all.

There is a cafe as well as 2 restaurants on site, but we did not eat there so I cannot comment on them. We did have internet in the room courtesy of the wireless routers around the property and it did not cost anything extra which is a plus since a lot of hotels seem to charge for that for some reason.

Parking at the hotel itself is non existent, a small place in front to unload the car for a few minutes but then you must move your car to the parking garage. It's just down the street a short way and not at all hard to find or get into. Plus parking is only $11 for guests until 1 PM the next day and you get in and out access to the parkade. You can't beat that at all parking near the waterfront in Vic.

If you're looking for a hotel with all sorts of extras or like the feeling of a chain hotel, then this property may not be for you. However, if you're looking for an alternative to the ordinary and want to stay in a place with a little more character and style maybe check this out. For a hotel right in the heart of things

Upon arrival clerk welcome was awful, even not good evening, just "give me your last name", inexpresive staff. Rooms need an urgent refurbish. Attached a picture taken right now in our room showing that our bed passed maid´s approval...terrible.
Avoid this hotel.

I booked this place because it was cheap and I was on a student budget at a conference. The staff were very polite and the room was just what I needed, clean and relaxing, if a little no-thrills. You literally walk out the front door and are in downtown Victoria, no more than 5 minutes walk from the harbour and other sites. The selection of local and craft beers in the downstairs pub was superb and I tasted most during my stay. It isn't too rowdy and I had no problems sleeping each night as what noise there is didn't carry to my room. The food was also decent pub grub and well priced.