I told a co-worker I had found this hotel on the Internet for my close-to-home Christmas vacation, and she told me her family stays there every time they’re in Victoria. After being a guest at the Quality Inn myself for three nights, I’m making it my permanent choice for accommodation in the Capital City.

Although the hotel has an “up-Island” rate for Vancouver Island travelers, I discovered I qualify for the Choice Hotels Senior rate, which made the hotel even more affordable. The gated underground parking was great value at $6/night, and I liked the added feeling of security it gave me as a solo traveler. The hotel is 100% smoke-free, and the carpet and linens were completely scent-free, both of which are essential factors for travelers with sensitivities. I don’t have a cell phone, so the free local calls were an added benefit. And the new beds! Heavenly!

Being able to walk a block or two to the YMCA for a fitness class, the Empress Hotel for a guided tour, and Foo Food for delicious Asian street food made me a very happy camper. The trip was rounded out by a West Coast giggle on New Year’s Day, when the bells of the nearby BC Provincial Museum rang “I’m Dreaming of a White Christmas” as I ended my stroll along the very green Dallas Road oceanfront walkway.

Inevitably there are problems in any establishment that serves the public, but the measure of the place is how these problems are dealt with. There was excessive noise in the hotel on New Year’s Eve, which was handled to my complete satisfaction by the Hotel Manager. He understands hospitality to be the creation of the best possible relationship between guest and host, and responded in a solution-oriented way. Our conversation was a learning experience for both of us. I noticed later that on Trip Advisor, this Quality Inn takes the time to respond to guests’ concerns with the same constructive approach, and it was this practice that persuaded me to raise the hotel rating from Very Good to Excellent.

My wife spent some time in the Canadian Cancer Agency so it was hard to go back to old beautiful Victoria for a long time. We decided to put the bad behind us and go down Island for some sun and fun, we did and what a great time we had. On our trip down Island we even caught some whales waving just off shore. From horse and carriage rides to dim sum for lunch in old Chinatown to the Keg for dinner. The Canoe Pub is a must see too as it sits right on the ocean where all the kayakers paddle by and wave hello. Coming back home we stopped at the local farmer's market in Duncan and then enjoyed some wine tasting at the local vineyards. We will be going again very soon, the Quality Inn has a great Team. Such a great rekindling of our love for each other and our beloved old Victoria.

They offer Vancouver Island residents a special rate and we love the central location, we stay there to renew our passports, to visit family and friends and to check out the latest at the Royal BC Museum. Breakfast is great downstairs. If you like you can always go to Smitty's on Douglas.

The beds are comfy and the desk clerks are always friendly and gracious. Have stayed there numerous times.

We stayed for two nights and were very pleased with our choice. Location was close to downtown so we parked our car on arrival and didn't take it out until we left. The beds were outstandingly comfortable along with four great pillows on each of the two queen beds. The staff was friendly, from the front desk, restaurant, and especially the manager, Stuart, who dropped by when we were finishing our breakfast to see if everything was satisfactory. We would highly recommend this hotel to anyone who likes excellent value, comfortable beds, and a great staff!