We checked into the Rialto this week for a few days away. My husband had booked the Romance package ages ago. When we arrived the staff was friendly but when she realized that the room she had us in wasn't finished being prepared, she switched us to a different 4th floor room. Unfortunately that room backed onto the elevator shaft and had a view of a nearby cement wall. My husband went back to the desk and they offered us an upgrade to a 1st floor suit at no charge. It was great. They brought up fresh flowers, sparkling water (is normally wine but we don,t drink and they graciously offered a substitution), and a cheese and chocolate strawberry platter. This is part of the romance package. It also comes with $50 at the Veneto tapa lounge, which was great for dinner. The room was clean, Quiet and roomy. I would definitely stay again. Be sure to get the romance package!

A clean, comfy,well-run hotel right in downtown Victoria. I stayed with my three year-old, and the staff were happy to accommodate any special needs and requests.
The room was a bit small, but the bathroom was large and spotlessly clean. We could hear the TV from next room nearly all the time, which was a bit annoying. The mattress and duvet are super comfortable -- we slept very well.
The cafe downstairs is classy, well-lit, and makes good lattes. A good place to watch people walk by on the busy street outside.

This Hotel is classy, and nicely renovated
The Cafe has a small offering which is good for a light meal, although the hot chocolate was a bit of a disapintment. It had all the makings of a good hot chocolate but something went a- miss and it seemed very bland.
The loung is a great expereince, from the comfy coffee table feel where groups can gather or in abooth were 6 or more can gather as well. Typical seats at the bar and restaurant style tabel and chairs available as well. Small plates are what they offer and they are delictable and unique, and a great value. Great for sharing. This is a place where you can be what you want to be and have the experience that you want, all with great food and class. 3 Dips and flat bread, was a great plate to share...well done. Many spirits available and a nicely stocked liquor store is on the premises, with the usual offerings, to somewhat unusual. Enjoy! I'd definately go back, much more left to sample from the menu.

this hotel is in the process of going through a renovation. the building is historic and quaint. the new decor & carpeting is trendy chic. some of the rooms still have the older hotel carpeting, but new furniture and bedding. the hotel is pretty clean. the shower was a little too small, but manageable. the cafe is awesome - they have great coffee and baked goods. the location is great, right in the heart of victoria and within walking distance to the waterfront and other sight seeing areas.parking was included, which was very nice. the parking lot is about a block away.