I have stayed in this hotel a few times and have never been disappointed. The service is great, the views are spectacular, and the service is good. My only reservations on this hotel are 1) the hotel pool is an indoor outdoor and so I find it chilly and uncomfortable in the winter and 2) the restaurant is very expensive. I don't mind the cost for dinners, but I find the breakfast and lunch menus out of line with other hotels in the area. I would recommend this hotel to anyone but suggest that you go elsewhere for morning meals.

My wife and I stayed at the Coast Harbourside in Victoria, British Columbia last week and had an amazing stay. The staff at the front desk, the cleaning staff and those in the restaurant have a true customer centred culture and provide excellent service. Clearly the management has done a tremendous job so that all of the staff are engaged and truly want to make ones stay an incredible experience.

My wife and I and her mother stayed here for a 4 night visit to Victoria, as part of a larger trip down the west coast. We'd visited Victoria before but had always stayed outside the city. This time we wanted to be within walking distance of the harbour area. We were also on a budget so reluctantly decided not to book the Laurel Point, which looks very nice but was $100 a night more. We knew the Coast Harbourside slightly as we'd eaten at its Blue Crab restaurant several times in the past. It had harbour view rooms at a very reasonable price, so we booked two.

For the price I think we were expecting something fairly ordinary - adequate but perhaps no more - but we were surprised. The hotel is pleasant and well-maintained, the staff very helpful, and the rooms well equipped and comfortable. As we knew from the hotel descriptions, the balconies are extremely small - nowhere near large enough for sitting, but they did allow you to step outside to get a 180 degree view, so still worth having.

Victoria has an inner and an outer harbour. The inner harbour seems to be the centre of everything in Victoria, with the parliament building to one side, the Empress hotel on another side and all kinds of interesting activity in and around the harbour. Sadly, you can't see this from the Coast hotel, which does however have fine views of the outer harbour. You see boats coming and going, including the Coho ferry going to and from Port Angeles. And - best of all for me - you can watch the sea planes landing and taking off right in front of you. This goes on all day and is great to see. I think someone in one of the reviews here complained about the noise; they are noisy when taking off but personally I like it and they don't start before 8am, so it's not as if you'll be woken in the middle of the night.

The walk from the hotel into town is very easy and attractive, along the edge of the outer harbour and then a short distance along the road to the inner harbour with all its many attractions. The downtown area with its shops and restaurants are is just off the other side of the inner harbour - maybe 20 minutes pleasant walk from the hotel.

So, I'm giving 4 stars because ideally we'd have liked to be even closer to the inner harbour area, and would also have liked a proper balcony that we could sit on. Having said that, I really can recommend it - it's all good and excellent value too. We would definitely stay there again on another visit to Victoria.

Just returned from a 3 night stay at the Victoria Coast Harbourside Hotel. It was a clean and quite hotel with comfortable beds. The rooms are actually quite small. If there were 4 people sharing the room with the 2 queen size beds it would pretty tight. There is only about one foot between the wall and the side of the one bed and the side of the desk is only about 2 inches away from the head side of the other bed. The Hotel advertises high speed internet in all rooms but what they don't say is that it is not wireless internet. If you want wireless internet you have to go downstairs to the lobby. Unfortunately, touch pads, net books and ipods do not have connection ports for their internet cables. I was staying on the 6th floor so I was quite surprised when I got up one morning and went and had a shower and when I came back in the main room I heard something outside the window. I looked out and there was a man right out the window. He was putting up scaffolding. It would have been nice if someone had of mentioned that they would be working outside the windows when we checked into our rooms. The Blue Crab restaurant and lounge were quite good. There is not a lot of restaurants or shopping right around this hotel as it is in more or a residential area as opposed to the downtown area,. The views from the hotel of the inner harbour are very nice and the restaurant had floor to ceiling windows as well so it is neat to be able to watch the ducks, and otters swimming in the harbour while eating.