Stayed here with my family over the summer and had a one bedroom suite. Upon arrival while waiting to check in, I noticed that one of the clients must have had some sort of billing issue and was discussing it with the front desk. It took quite awhile and people were starting to line up behind me but the associate remained patient and professional and I could hear that she offered to not charge the client for this room, to which he was surprised and was very thankful for their gesture. Definitely a good sign for our stay! Soon another associate arrived to help with the check-ins and we were on our way to our room. The room was quite spacious, in good condition and was clean. All appeared to be in good order and everything in the kitchen (full kitchen which was a bonus) as well as the bathroom were working properly. The staff that we encountered throughout our stay were friendly and polite. We like the fact that the hotel is close to the water and within walking distance to many attractions. The only slight negative was the sofabed was quite soft and creaky and I left with a bit of a sore back after sleeping on it for 2 nights, but otherwise it was a very pleasant stay for our family (including 2 toddlers) and we would certainly stay here again. Overall a very good value for our trip.
- Executive Hotel Victoria
