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Four Points by Sheraton Victoria Gateway – reviews, photos

3.5 of 5
829 McCallum Road, Victoria, British Columbia V9B 6W6, Canada
Hotel amenities
Four Points by Sheraton Victoria Gateway
Ranked #21 of 69 hotels in Victoria
4.0 of 5 stars 94 Reviews
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94 reviews from our community

    Trip type
Traveller rating
    38
    31
    12
    12
    1
Date Rating
Powell River, Canada
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Good overall for a 3.5 star via last min booking”
4 of 5 stars Reviewed 28 December 2011

Bought the room same day on line. Didn't know what I was getting for 3.5 stars was a very good deal for the rate. Rooms are clean, good size as well. One down side is the window coverings , they are not a black out curtain.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puerto Escondido, Mexico
Senior Contributor
35 reviews 35 reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
“Convenient and comfortable”
4 of 5 stars Reviewed 26 December 2011
1
person found this review helpful

We spent a night here because we wanted to spend an evening listening to live music at the Langford Legion. The hotel was comfortable, reasonably clean and conveniently located (there's not a lot to choose from on this side of Victoria).

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tonythetiger51 about Four Points by Sheraton Victoria Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockville, Maryland
Top Contributor
77 reviews 77 reviews
Reviews in 43 cities Reviews in 43 cities
342 helpful votes 342 helpful votes
“Making the best of a bad situation”
5 of 5 stars Reviewed 4 December 2011
2
people found this review helpful

I came to Victoria in the third week of November to attend a professional workshop at Royal Roads University. It rained all day -- every day I was there. I will probably *never* go back to Victoria -- ever. But that has nothing to do with one of the warmest hotels I've ever stayed at.

To start out, the hotel is not **in** Victoria. It's in the affluent Colwood/Langford neighborhood west of town -- but near the Thetis Lake Regional Park, the Bear Mountain and Royal Colwood golf courses, the Millstream Recreation Area, the Canadian Armed Forces Base at Esquimalt, and luckily, Royal Roads University. It's more a favorite of one-rollerbag business travelers than tourists. Being 33 km from the airport seemed not such a big deal as the roads are good -- the drive is 35 minutes even during rush hour.

The hotel itself is on a side road past a shopping center -- yet quiet as you please. Beautiful lobby. I tended to be out all day and return late at night. So, I was surprised to find the bar and restaurant in the basement of the hotel to be a neighborhood watering spot -- making parking complicated Friday and Saturday nights. Btw, I noticed the rooms (at least on the third floor) seemed to be sound-resistant -- so turn the TV up if you like.

My only problem was faxes -- no one seemed to have a clue how to use the fax machine. Even incoming faxes were stored at the desk and then were presented to me as I checked out -- that's not very helpful.

Otherwise, the staff were pleasant and actually quite charming. The housekeeping staff liked me, so I got extra in-room coffee packs, extra Coffee-Mate and sweetner, and extra towels without making a fuss. My maid even gave me an extra (fabric, hotel-logo) laundry bag to take away with me.

I took a few photos which should be attached.

Room Tip: Only east-facing rooms get shopping center noise
See more room tips
  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Forest20851 about Four Points by Sheraton Victoria Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Very nice weekend spot.”
4 of 5 stars Reviewed 1 December 2011

My hustand and I recently redeemed some Aeroplan points to stay at this hotel for three nights. Everything was very clean, the staff were friendly and helpful, and we certainly made use of the pool and the hot tub on the main floor. Our room on the fourth floor was quite large and tastefully furnished. We had one breakfast in the pub and it was delicious. Service by the staff was attentive and friendly, but we waited quite awhile for our meal. There is a huge shopping centre nearby, within walking distance to some of the stores, and a 15-20 minute drive into downtown Victoria. We have been to Victoria many times, but this was our first stay in this hotel, and found it to be just what we needed at this time

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask holidayduo65 about Four Points by Sheraton Victoria Gateway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay Wilson, Director of Sales at Four Points by Sheraton Victoria Gateway, responded to this review
7 December 2011
Hi! Thanks for taking the time to share your great stay experience - we're so happy to hear that you found our hotel and amenities enjoyable, the service friendly, and your room comfortable and spacious. Thank you for choosing us to redeem your Aeroplan points with - we hope to welcome you back the next time you travel to Victoria.
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Israel
Senior Contributor
26 reviews 26 reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
“wonderful”
5 of 5 stars Reviewed 21 October 2011
1
person found this review helpful

Hotel is located about a 20 minute drive away from downtown Victoria, and in many ways, it is a big advantage.

The hotel is a beatiful Alpine style building, and looks pretty bright & fresh. Service is nice & attentive (the maid was going out of her mind to find a toiletry item I forgot). Rooms are enormous and warm, bathrooms huge and very clean.

great hotel experience at a very affordable price.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask primitivepios about Four Points by Sheraton Victoria Gateway
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Lindsay Wilson, Director of Sales at Four Points by Sheraton Victoria Gateway, responded to this review
24 October 2011
Hi - Thanks for your compliments and feedback about your recent stay with us. We're so pleased to hear that you and your family found the hotel beautiful, and the rooms spacious and comfortable. We will share your compliment about the service, in particular with our housekeeping team - I hope the room attendant assisting you was able to locate the toiletry item you needed! We look forward to welcoming you back soon.
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Additional Information about Four Points by Sheraton Victoria Gateway

  • Four Points Victoria
  • Four Points Victoria Gateway
  • Victoria Sheraton
  • Victoria Four Points
Address: 829 McCallum Road, Victoria, British Columbia V9B 6W6, Canada
Price range (per night):* INR6,075 - 8,360

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