We stayed here from Boxing Day until the day after New Years' Day and had a fantastic time!
There are so many accolades that I could give this property that I have to put them into categories.
*Location*
Viva Suites could not be better located for those who are on a vacation or working vacation (as we were). Although not "strictly" in the Vancouver financial district, it was conveniently located 1 blk away from Granville, Davie, and Burrard streets, and 2-3 blks away from the water.
Since we were in the heart of things, it was easy to walk everywhere. 10 mins to Extra Valu Foods, less to smaller grocers. 2 mins to private liquor store, or 10 mins to public one. 1 min (across street) to convenience store. If you're into shopping, Robson St is about a 7-10 min walk away. If you're into sports, BC Place is about 10+ mins walk.
*Security*
In addition to having a separate lobby and entrance for "residential" guests (the first 7 floors are businesses), the residential elevator had key control as well - we could only get to our own floor (and would assume guests on other floors could not access ours.
The parking also was really secure - important since downtown Vancouver parking garages are not known being security. There were *2* sets of secure doors to drive through, each a level between them - no one was going to get in (or out) unless they belonged there. There was also a security guard on duty in the evenings and into the morning.
Overall, Vancouver's westend is a very safe place, but these touches made it feel great!
*Service*
Everything was totally professional - from first contact through to all interactions with staff. We needed to have some printing done (yes, in 2011!), and the reception desk was more than happy to help! When we checked in, the reception was closed, but the security guard was fully prepared to check us in to our suite. Perfect!
*Suite*
Yes! The photos & floorplans on their website are accurate! The suites are enormous, well taken care of, fully stocked and clean. This was the FIRST place I've stayed that had more hangers in the closets than I needed - in the large bedroom closet, the 2m long hall closet, and the 1.5m long living area closet.
The kitchen was well appointed with excellent applicances - full stove, fridge, dishwasher, microwave, coffee maker, kettle, toaster and garburator. There was more than enough cutlery, cooking & serving utensils, cookware, dinnerware, and the list goes on!
The living area fireplace and heated marble floors throughout (except bedroom - carpeted) really made the place feel luxe. The dining table, 2 sofas, desk, and 2 side tables made sprawling out to work a breeze.
I could go on, but really, just look at the photos!
*Overall*
I would definitely stay again!
There are only a few things to keep in mind about the suite & property:
-The maid service is only once during the week (not an issue for us)
-The colour scheme is dated (but factored into the price)
-The welcome basket is a really nice touch! (I'd like to have the option of a more utilitarian welcome basket next time - coffee filters, laundry detergent, salt & pepper, etc.)
Have I mentioned that I'd stay again?
