Likes: Situated in the "less touristy" end/side of downtown, near the Granville Bridge, but just a short bus or complimentary courtesy shuttle ride to the more touristy northern end (it only about 20-25 minutes brisk walk from one end to the other). Close to a sky-train stop (best way to get from airport to hotel). This "False Creek" end of town was more in touch with the local "Vancouvorites". Handy to inexpensive restaurants and "take-outs".
Very friendly staff - could not do enough for us. We had a room on the main arterial route side the first night and one of the windows would not latch properly (faulty latch). As the latch could not be repaired immediately the Hotel management relocated us to a room which was just as nice but on the quieter side of the building. Great jacuzi on roof. The glass of complimentary wine at 5pm was a nice touch.
General: Rooms a little on the small side.
Dislikes: Nil - if something needed adjustment (i.e. more fresh towels needed in the jacuzi), then the staff would resolve ASAP.

We found it easy to get here from the train in from the airport. We had a three night stay and found the staff very helpful - the shuttle service into town was great and the location close to bus stops made it really easy to get around. On our first night we had a room facing the freeway and because the window didn't lock shut properly it was a little noisy - but as soon as we notified the office we were offered another room straight away and it was no problem. The rooms aren't huge but they are comfortable. We enjoyed the wine reception on one of our days there - nice to come back to the hotel after a busy day and have a glass of wine. So many great Japanese restaurants and other places to eat nearby and we took our sushi takeaway down to the park at False Creek and felt like locals.

My female friend and I stayed for 3 days. Love every bit of it. First time to Van, eventhough I'm from Texas. We where close to all the stores and close to the bay, by walking distance. We walk everywhere. I planned on going again and bring friends too. Next time I have to get the 2 bdrm suite. That's a must!!!!!

Stayed here for 3 nights recently and had a wonderful time. The location is perfect! Right in the middle of downtown Vancouver. Easy, quick walk to the train stations. Room was adequate. They are a bit on the small side, but very comfortable and incredibly clean. Staff was very friendly and even greeted us every time we walked in the door. Overall a very nice hotel.