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City Centre Motor Hotel – reviews, photos

2111 Main Street, Vancouver, British Columbia V5T 3C6, Canada
Hotel amenities
City Centre Motor Hotel
Ranked #81 of 101 hotels in Vancouver
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    2
    5
    8
    3
    7
Date Rating
West Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
“Bed Bugs in Hotel rude front desk”
1 of 5 stars Reviewed 31 August 2011
1
person found this review helpful

Came into Vancouver from Kelowna to stay for the week to take a course .After the first night stay I got up in the morning and noticed I had a few bites on my chest. I thought they were ants or somthing. I went to my course and over that day I noticed swelling all over my arms and found about 25 bites.... very very itchy! Got back to the hotel (if you can call this dump a hotel) I spoke with front desk staff and showed him all my bites .Well he acted like he had never seen bed bug bites in his life.I wanted to change to another building but the front desk said no and put me in another room.So spent night 2 in a different room and woke up EATEN ALIVE in new room! I went to day 2 of my course bleeding and scratching. When I got back to hotel that night demanded my money back! Mgm told me no refund.So I left the dump and went to another hotel.Front desk staff was very rude, no money returned therefor you will never get me or anyone I know back as a customer! A WEEK LATER AND THE BLOODY BITES ARE JUST STARTING TO HEAL MAY LEAVE SCARRING!

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask J S about City Centre Motor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citycentremotorhotel, Guest Relations Manager at City Centre Motor Hotel, responded to this review
1 September 2011
Thank you very much for your stay with us at City Centre Motor Hotel and sorry for the bad incidents during your stay. I would like to clarify couple things regarding to your stay.

All of our staff is valuable in our team. All room changes and upgrades need to be authorized by me. I'm sure that my staff have to their best. however, not having a room change on the area you like, that's does not make him rude and bad customer service.

You rated only a star on the cleaning option for us. All housekeeping staff are responsible to check the rooms after daily services and make sure everything is in order and clean. Second, Housekeeping supervisors do double-check to be sure room is tidy and good condition. Also, our room standard are approved by Tourism British Columbia. For the Bed Bugs Part, we do call the Pest Control to check your entire room twice, but found out that there is no single bugs in the room. Although,nothing can be find by Professional Pest Control officers, but we still gave you refund through your Credit Card which authorized by my General Manager .Therefore, i just don't know why you said no refund wasn't given.

We highly appreciate your comments and again please accept my apologizes for your bad experience with us.We will keep to offer great value for our future guests in the uptown of downtown Vancouver.
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Berlin, Germany
1 review
“Great Value and Great Location”
4 of 5 stars Reviewed 27 August 2011

One night before the cruise was all we needed. Staff gave us room #229 . Room newly renovation. Although, It's an old hotel but you get what you pay for. Comfortable beds and tidy room. Close to Downtown, walking distance for restaurant ,Delightful staff . We would definitely stay here again. Great Budget Hotel!!

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask inga r about City Centre Motor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
“STAFF IS TOTALLY DIFFERENT”
3 of 5 stars Reviewed 23 August 2011

THEY HAVE THE BEST FRONT DESK STAFF AND ALSO THE WORST TOO.

JAMES and the other desk which is Caucasian are the worst front desk staff i never see in my life.They're so Rude, unhelpful and no customer service skill at all. They should get fire right away.I just don't know why the management keep people like this! They'll just make your business has no reputation, losing revenue and no repeat customer.

On the other way, The morning desk clerk, Calvin, was very helpful and super friendly.His customer service skill and job attitude is unbelievable . If you want to stay in this hotel, i suggest you check in and out only on the morning times.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask colleen n about City Centre Motor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great experience, would highly reccomend this Hotel”
5 of 5 stars Reviewed 22 June 2011

We just returned home to North Carolina after visiting Vancouver to take an Alaskan Inland Waterway Cruise. I checked on line to find accomodations and fortunately found the City Centre Motor Hotel. It is probably one of the older hotels in the city but was a great location. The day desk clerk, Calvin, was very helpful in reccomending methods and locations to enjoy our stay. The accomodations are clean, well kept, the coffee is good, and the staff was great. The location was perfect as it is located on the bus line for easy access to the city. The neighborhood offerred good restaurants, bars, shopping and intersting shops. We will definately stay there again on any future trips. Thanks for your hospitality. Sterling & Eleanor Page

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BikerNorthCarolina about City Centre Motor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatoon, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Best deal on Main St”
4 of 5 stars Reviewed 15 April 2011
1
person found this review helpful

I've stayed at this hotel twice now and you cannot beat the price and location of this hotel. Staff are friendly, beds are new-ish and comfortable. You may not get all the amenities of a fancier hotel (shampoo, coffee maker) but for the price you cannot beat this hotel. They will give you a kettle and there's a coffee shop and great vegetarian restaurant next door. I totally recommend.

Stayed March 2011, travelled as a couple
Was this review helpful? Yes
Ask anitacouch about City Centre Motor Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citycentremotorhotel, General Manager at City Centre Motor Hotel, responded to this review
26 April 2011
Thank you for your wonderful comment about the hotel!


Hope to see you next time when you come to Vancouver again. Coffee is serve at our Lobby location every morning, come to try it next time.

Good Luck and Wish you all the Best!

City Centre Motor Hotel
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Additional Information about City Centre Motor Hotel

  • City Centre Motor Motel
Address: 2111 Main Street, Vancouver, British Columbia V5T 3C6, Canada
Price range (per night):* INR3,511 - 5,684

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