I LOVE the Delta Vancouver Suites and won't stay anywhere else in downtown Vancouver anymore! The location is amazing. I take the train from the Airport and just walk up to the hotel. There are lots of restaurants and shopping close by - I have eaten in the hotel restaurant too and it was good. The staff are the nicest I've met in all my travels and the service amazing...they will do anything for you! The rooms are large and always clean, and their beds are so comfortable which is really important to me! I wish there was a Delta Vancouver Suites in every city I have to travel to!

I stayed here for 3 nights at the end of a business trip. This was my third visit to the hotel and, as ever, the staff were incredibly friendly and were always willing to do that little extra to help. The beds are very comfortable and the rooms clean and spacious. The internet in the room was fast and reliable enough to let me get onto my office network in the UK and work with some reasonably large files. I also ate in the lounge downstairs one night and found the food to be surprisingly good value for eating in a chain hotel as well as good quality. This was due to a set menu being in use which gave you 3 courses for $28. The location is great for downtown and for getting to the North Shore.
I cannot find anything to fault this hotel over. This has become my hotel of choice in Vancouver and I am looking forward to returning when I am next visiting the city.

My husband and I stayed at the Delta Vancouver Suites for 5 nights. Fantastic staff, incredibly attentive and helpful. The room was lovely. Make sure to ask for a high enough floor to enjoy the outstanding views.
Can’t beat it for location – 2 minute walk to Gastown, 5 minutes to the harbor front. Shopping galore; all the major stores and shops easily within walking distance. Ditto for restaurants and coffee spots. Stanley park is a very short bus or cab ride away.
We’ll definitely return.

I am a regular user of Priceline "name your price" hotel scheme. The whole idea behind it was that when hotels have unsold space, they might as well fill it up. A cheaper price is still better to the hotel than an empty room. If it were a 4 star hotel, you'd get a 4 star room and 4 star service at a reduced price. The hotel would get a reasonable amount of money for their empty room which, otherwise, they would have receive nothing. Everybody wins.

Well, Delta hotels in Canada, and especially this one, have found a way around this. They call it a 4 star hotel but it's not if you book on Priceline, hotwire, or a similar service that now many websites emulate. This hotel has many floors specially reserved for these "lower paying" customers. The beds do not have cushy toppers or fluffy comforters. The suites are missing furniture and may only include a nightstand and two chairs in the corner of what they consider the "living room". The "sofa," if there is one, is a smallish love seat barely big enough for two small behinds. The rooms are not 4 star. In my view what you get is a 2.5 star room.

So, I complained at the front desk and was met with silly arguments like "you wouldn't expect us to rent a penthouse for a Priceline rate." It was clear they had head this many times before. If it's advertized as a 4 star room, I expect a 4 star room. I complained the next day again, but this time I could find a manager and I was moved to a "regular" room which was much better. This proved I was correct in my assessment.

But, even these regular room room were no better than the mini-suites I've seen of the roadside chains. Not a 4 star downtown hotel.

Both Delta and Priceline need to clean up their act on this matter.