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BEST WESTERN PLUS Downtown Vancouver – reviews, photos

3.0 of 5
718 Drake Street (at Granville), Vancouver, British Columbia V6Z 2W6, Canada
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BEST WESTERN PLUS Downtown Vancouver
Ranked #38 of 101 hotels in Vancouver
4.0 of 5 stars 282 Reviews
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282 reviews from our community

What travellers say about this hotel
  • Granville Island(10)
  • Free shuttle(8)
  • Good size(6)
  • Very helpful(6)
  • Great view(6)
  • Front desk staff(6)
  • Clean and comfortable(5)
  • Top floor(5)
  • Good location(4)
  • Few blocks(4)
Traveller rating
    93
    137
    38
    11
    3
Only show reviews for Family (40) | Couples (106) | Business (22)
Date Rating
Murgon, Australia
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Great”
5 of 5 stars Reviewed 7 February 2012
6
people found this review helpful

After reading some reviews on TripAdvisor, I was somewhat apprehensive about booking here. I shouldn't have been. We (my brother and I) had a nice room & a nice view for just over $70/a night, that's a cheap room no matter where you go. The staff were always super helpful. We were booked on the VIA Rail train 'The Canadian' the day of check out, and were able to store our heavy bags there while we explored Vancouver. I wasn't all that impressed with Vancouver itself, however, we had pretty bad jetlag, after our flight from Sydney, Australia was delayed 10 hours(and it's a 14 hour flight), but I was impressed with this hotel. If i am ever back in Vancouver, then I would be happy to visit this motel again.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon Gu, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
8 February 2012
Greetings from Vancouver Canada to Murgon Australia,

First of all, thank you for taking the time to review feedback from other travellers on TripAdvisor. Secondly, thank you for choosing our hotel despite some comprehension. And lastly, thank you very much for sharing your experience on TripAdvisor about your stay with Best Western Plus Downtown Vancouver. I am delighted to hear that our hotel amenities and staff services have exceeded your expectations and we would love to welcome you and your brother back in the near future.

Thank you! Sincerely, Shannon Gu
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Calgary Alberta
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“our second stay and we'll return in the future”
5 of 5 stars Reviewed 5 February 2012
7
people found this review helpful

This is our second stay at this hotel. The first time was in May 2010 for one night. We had originally picked this hotel based on reviews on trip advisor and we were not disappointed.

We stayed 4 nights this time and just returned home. It's Feb and they had a great price for downtown Vancouver ($72/night CAD + tax). When you book online, I like that when you Select a Rate Plan and keep the default "Show Rates", that you get results under several rate plans (such as AAA, Senior, Internet Only Rate, etc). My only tip is that since they don't list the prices under every single rate plan they have, is to go through all the options at the beginning of the reservation process. We booked under the 30 Day Advance Purchase plan this time and saved a good chunk of change compared to the Best Available Rate.

We were once again upgraded to a room with a king room - very nice. We had booked a room with one queen bed.

We used their complimentary bike service this time. They provided a lock and a helmet for each bike. The shuttle service is nice, though you need to book ahead. We had used it last time. There is parking for a fee, either $13 or $14 per day.

If you have lunch or dinner at White Spot, let them know you are staying at the hotel and you'll get 15% off your bill.

Yaletown Roundhouse Sky train station is the nearest station to the hotel. It's around a 10 min walk between the two and is slightly uphill from the station to the hotel.

There is construction next door, currently a big hole. Our room looked over it. They seemed to start work around 8am in the morning on weekdays, but so far the noise isn't too bad.

We have family in the city and we'll be back to Vancouver for visits in the future. We will definitely check out this hotel again.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Shannon Gu, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
6 February 2012
Hello there,

Thank you very much for choosing Best Western Plus Downtown Vancouver, and for your positive review! I am delighted to hear that you had an enjoyable stay, and had a chance to use our complimentary bicycles. The reason why we introduced the bicycles is to promote eco-friendly transportation method for guests to sight see Vancouver. Not only can we reduce car pollutions, riding bicycles is also a convenient and healthy way to get around downtown Vancouver. This is one of the “green” initiatives we have introduced in our hotel and we are very happy that you took part of our efforts. Once again, thank you and we hope to welcome you back soon!

Sincerely, Shannon Gu
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Weyburn, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“One of best!”
5 of 5 stars Reviewed 22 January 2012
7
people found this review helpful

I travel to Vancouver once or twice a year and this is the hotel I prefer to stay at . Clean, comfortable, secure, affordable, and an excellent location. There is excellent staff in every department and the restaurant has excellent affordable food. Nice rooftop area with a gym, hot tub, and an outside deck with a nice view..

I really like that the hotel is within 5 blocks of the new rapid transit train making travel to and from the airport and anywhere else very easy. Bus stop also right next to the building.

Don't let the construction all around the hotel stop you from visiting, the rooms have heavy glass windows that block the noise very well. My room was facing one construction site and it did not bother me.

Room Tip: Corner rooms are the way to go!
See more room tips
  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Shannon Gu, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
24 January 2012
Hello there,

Thank you so much for your positive review! It is comment like yours that continues to motivate our hotel team to try our utmost to ensure our guests a comfortable and enjoyable stay. In addition, it is comment like yours that helps other travelers to better understand what Best Western Plus Downtown Vancouver offers in amenities and services. Therefore, we sincerely appreciate your feedback and hope to welcome you back soon!

Sincerely, Shannon Gu
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Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Great location!”
5 of 5 stars Reviewed 19 January 2012
8
people found this review helpful

My husband and I stayed here for one night before heading to Whistler when we had friends visiting from SF. This hotel is a great value and well-located near the Granville bridge (for quick exit out of downtown) and entertainment district. Its underground parking lot was convenient and secure. Its staff were very helpful and courteous. We knew that there was construction nearby and were worried that it might be noisy. However, we never noticed (our room was facing the taxi parking lot), nor did the bridge traffic. The hotel also has a downtown shuttle, but we didn't make use of it since we had a car.

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon Gu, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
20 January 2012
Hello there,
Thank you very much for your kind review! I am very glad that you choose to stay our hotel and had an enjoyable stay. We are located in a very convenience location where shopping, dining, and sight seeing are all within walking distance. We hope to welcome you back soon!
Sincerely, Shannon Gu
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Seattle, WA
Senior Contributor
49 reviews 49 reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
“This is a very nice property.”
4 of 5 stars Reviewed 3 January 2012
6
people found this review helpful

Really - from top to bottom, excellent property - rooms are modern, clean, very comfortable. Location is pretty good for getting anywhere on Granville Island easily. Only issue: major construction going on to the east and west of the hotel. We were greeted promptly at 7:30 AM by a couple of backhoes and dump trucks outside our window.

I will say this BW is quieter and cleaner than the Chateau Granville a couple of blocks down the road and the construction is likely not going on at night or on weekends. The CG has single pane windows that do not keep out much noise. All-in-all, if you're looking for a great, inexpensive place to stay a few nights, I would highly recommend this location.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon Gu, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
4 January 2012
Hello there,

Thank you very much for choosing Best Western Plus Downtown Vancouver, and for your positive comments on TripAdvisor. I am delighted to hear that you had an enjoyable stay, and we hope to have the opportunity to welcome you back in the near future!

Sincerely, Shannon Gu
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Additional Information about BEST WESTERN PLUS Downtown Vancouver

  • Best Western Vancouver
  • Vancouver Best Western
Address: 718 Drake Street (at Granville), Vancouver, British Columbia V6Z 2W6, Canada
Price range (per night):* INR7,524 - 11,536

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