We were enjoying our stay until we went to the Sands Bayside Lounge for a nightcap. The bar was busy so we waited in line to be seated and were eventually led to a seat at the bar by the hostess and doorman. After sitting down, we were rudely told by the bar manager those seats were taken. He was still rude, even after we expalined we were told to sit there. And there was nobody around looking for those seats.

We are so mad we dont ever want to go back despite the otherwise nice expereince. Fire this chump...he is losing you business. He is more qualified to be a prison guard than serving customers.

Positives/Neutrals
The location is great. Right at English Bay. Lots of shops, amenities, transit. Quick walk to Stanley Park.

Staff were fine. I appreciated the management's attention to security when we were there as 300,000 people were descending on English Bay for the annual fireworks festival and the hotel had on extra staff to cope with ensuring only hotel guests were accessing the building, particularly the upper floors.

The one bedroom suite with kitchenette worked well for us, but felt like a throwback to the 1970s in overall decor. The kitchenette had adequate dish-, glass-, and silverware for 4 people and basic pots, pans, and cooking ware. There was a toaster, microwave, coffeemaker in addition to sink, stove and fridge.

It was clean.

Negatives
The lobby feels tired and dingy and could use a reno. This is below the average Best Western.

The biggest negative is that the motel claims to have a "fitness centre". The fitness centre was in a stuffy, standard hotel bedroom with the furniture removed and a bunch of very old, mismatched weights and equipment put in. If you want to exercise, do not stay here. It was the worst motel/hotel fitness centre I have ever seen.

well were do i start, good location 200 meters from the beach,but in the centre of everything which is great IF the hotel had double glazing,which it does'nt,there is a bar on the ground floor which stays open until one,and then everyone has to get home,!!!! the buses run until 11,which is great if you are on them and they are electric which you would think no noise BUT air brakes and lift on them makes each one noisy and you could have up to 6 out side.THE HOTEL ,clean and tidy but in need of a up date,bath room old colours and very tired,air conditioning works but noisy,had a word with the staff on leaving about these items and told would bring it up at the next management meeting,yeh right..good views from the window at the front we were on the 2nd for our 1st 2 day stay then on the 4th on our 5 day stay so we do know a little about this hotel,check it out before you book and make sure its the one for you,but does the location cancelle out all the other problems only you can decide.staff okay very helpfull when we had problems to sort out...lots to do in Vancouver its a good walk to the city centre but the bus will take you there and it does as i say stop right outside the hotel ..have fun.............

We could not have picked a better location for our stay; the staff was outstandingly helpful and friendly. It's a hopping neighborhood with more restaurants than you can shake a stick at, and two-block access to the beach, Stanley Park, bay trails and more.

Several aspects of the rooms are decrepit -- substandard AC, obvious gaps at tops of doors, little to no soundproofing -- but very clean and nice clean/modern touches in the bathroom, carpet, furnishings. When making reservations, ask to be AWAY from the 70-year-old ice machines. We were able to move to a quieter room -- not that it was quiet, but it was quieter and sleepable.