Our stay was originally planned for 2 nights as part of my birthday celebration. I ended up coming 2 days earlier and staying two nights more as my husband broke his leg skiing and was in the hospital.

The hotel and service was amazing. Michael F., one of the managers, went out of his way to accomodate us and make the hotel our home away from home. I have never experienced such amazing service in my life - and I travel a lot (SPG Plat). The things the hotel did for us:
*sent me a beautiful cupcake/cake in celebration of my b- day. I also got a hand drawn card with my name and signed by the staff of the hotel.

*the manager, Michael F., met us personally at the hotel when my husband was released from the airport and wheeled him up to the room. They also had gotten flowers for the room for when he arrived.

*offered to send lunch for my husband and i while he was in the hospital.

*sent us boxed breakfasts for our trip to the airport when we were leaving.

Overall, the hotel went above and beyond and treated us like VIPs. Al the staff was very kind and helpful. It was very unexpected, generous and genuine. We will definetly be back to the hotel on a future visit.

Thank you Westin Bayshore!

We were surprised to this contemporary room with beautiful bathroom and very comfortable bed. We stayed on one of the top floors in the tower. Beautiful view of the bay. Within walking distance from Stanley park and nice bars and cafes.

My husband and I were celebrating my birthday and we stayed at this hotel one night at the end of December. It is centrally located, the rooms are well-appointed and the hotel has beautiful views. The woman who checked us in, Jenifer knight, was kind enough to upgrade our room and send a nice note and fruit up for my birthday. We will definitely stay at the Westin anytime we are back in Vancouver!

Very nice hotel. Staff are great - the cleaner I seen everyday was especially friendly. Internet was expensive and in all the travel I've had this was the first I had to pay for internet - but apparently that is acceptable and reasonable for Vancouver.

Awesome beds, sheets, pillows, etc.

In-room Starbucks coffee was not very good, but there is a full Starbucks coffee shop in house that was nice to have.

All the food and drink is extremely expensive - $28/person for breakfast.

Most, if not all, rooms have a small balcony to step out on.

Thermostat in my room did not appear to work until the last few days of my trip. The first 4 days it would only go as high as 19.5 C.