Not much going for it, but ok for a night's stay if you are catching the early BC ferry and need somewhere to put you head. We did two nights. Breakfast portions were a good size but not included in rate. Staff in restaurant helpful and friendly (only area that seemed to be!). Only one filter coffee per day provided in the room even though there was two of us. Bottom of iron was dirty and we had to clean before use. When we asked if they could help us with travel information the staff looked a bit surprised and no information was forth coming. WIFI wasn't working on the first night and reception staff member didn't seem to want to do anything about it.

On a budget, and easily booked on line.Bus to the front door.Big clean room where everything worked, and I found it quiet with a view from the 9th floor. Its not fancy, and is a big concrete slab but staff were good. Wireless connections were no good except in the lobby.

I travelled to Prince Rupert on business and booked this place with some idea of where it was. It is a concrete box with no underground parking unless you are a resident of the hotel. Though it was only 15 degrees (60 farenhiet) the room was hot. The only way to cool down was to keep the window open which let in all the street noise. I had a scenic view of the burned out building across the street. I had dinner down the street at the Crest and would definitely book there next time, despite some of the reviews I have read on that establishment. In the morning I asked about the exercise room and was told that none of the machines were in working order. There is nothing about this place to recommend.

This hotel has a 3 1/2 star rating and it should not. It should be a 1/2 star

The Quarterdeck in Port Hardy has a 3 1/2 star rating and it should be a 4 star.

One hotel cares the other does not.