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Crest Hotel – reviews, photos

3.5 of 5
222 First Ave W, Prince Rupert, British Columbia V8J 3P6, Canada
Hotel amenities
Crest Hotel
Ranked #2 of 10 hotels in Prince Rupert
4.0 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    28
    34
    14
    9
    6
Date Rating
Victoria, BC
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Great Place and Dog Friendly”
5 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

We stayed at the Crest Hotel in Prince Rupert while travelling with our 6 yr old and our dog Gunner. The hotel is probably one of the best places to stay in town. Our room overlooked the water, and had a lovely bay window with a seat and binnoculars, which delighted our little one for hours. The room had two queen beds and a spacious bathroom with rain shower. It was also very quiet. The staff were very friendly and the dinning room was excellent. While the prices were a bit more than we usually pay, it was all worth it! If you can't afford to stay here then you should at least have breakfast here! Sitting in the dinning room with giant glass windows while watching the sun come up over the water will really take your breath away!

Room Tip: Take a room overlooking the water. If you are travelling with a dog they usually put you on the firs...
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, ALberta
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Great stay in Prince Rupert”
4 of 5 stars Reviewed 31 December 2011

Nice hotel, good rooms and service. The only place to stay in PR.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince George, Canada
1 review
2 helpful votes 2 helpful votes
“Best Place in Prince Rupert to stay”
5 of 5 stars Reviewed 13 December 2011
2
people found this review helpful

I am a frequent traveller to Prince Rupert and I have stayed in almost every major hotell in that town and this hotel the Crest is the only place in my mind to stay. The front desk staff when walking in are warm and friendly and makes me feel like I'm home. The rooms are great for an older hotel the views are great on the harbourside (greatly recommend you pay the little extra cost to stay on that side it is well worth it). The food is great and the Chef has had some great seasonal menu's to choose from, the waitresses are fantastic very fun and you feel taken care of the moment you sit down. I have suggested this hotel to plenty of friends and family and wil continue to promote this great hotel...

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Victoria, Canada
Top Contributor
57 reviews 57 reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
“Wonderful stay; will be back”
4 of 5 stars Reviewed 3 December 2011
2
people found this review helpful

I was pleasantly surprised with this hotel. I was very impressed with the friendly and professional staff. The room was very comfortable - one of the most comfortable beds I've ever slept in. Since the building is older there is noise from the hallway and other bedrooms- especially from the rooms upstairs. Next time I will ask to be on the top floor. Room rate was very reasonable at $109. The restaurant and lounge are excellent with great staff. A great hotel for the business traveler.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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alberta
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Best stay in town”
4 of 5 stars Reviewed 18 November 2011
2
people found this review helpful

Moved over to the Crest after a few disappointing stays at other facilities. The Crest is not cheap but they deliver excellent quality rooms and friendly helpful service. We were there working and they accomodated our needs nicely. Dont miss the dining as its pretty fine.

Harbour views for a few more dollars.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Scott035, General Manager at Crest Hotel, responded to this review
28 November 2011
Dear Guest,

We are extremely disappointed and embarrassed to learn of the incidents you have described, during your recent stay with us at the Crest Hotel. These events are certainly very unacceptable and not at all in keeping with our policies and procedures. We take considerable pride in our facilities and of the standard in which our housekeeping team maintains our hotel, and in particular, our guest rooms. As well, our front desk team is empowered to use their best judgment when dealing with a guest complaint. It would appear in your case, we have failed you, terribly.

We are very apologetic and regret the events as they have occurred. We have met with both our front desk team, and housekeeping team to review our policies and procedures, and to discuss this situation with them.

We would ask that you please come down again, within the next 6 month and enjoy the hospitality the Crest Hotel is famous for.

Scott Farwell
General Manager
Crest Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Crest Hotel

  • Crest Hotel Prince Rupert
Address: 222 First Ave W, Prince Rupert, British Columbia V8J 3P6, Canada
Price range (per night):* INR6,945 - 8,121

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