The ladies at the front desk were very helpfull moving us into a room with a balcony overlooking the pool rather than the parking lot. It is a 2 storied wood building and we were on the second floor, no elevator. Glad to be up there because the floor squeaks when you walk. I can't imagine how loud it would be during the Summer when it's full of kids in the pool.

The room was a nice size with a fridge but no microwave. The bathroom was big enough to have a sink but in was in the room instead. Breakfast buffet was passable but nothing to make you go back. A restaurant is on the property but no menu in the room, walked down to it on the Monday and found out it was closed.

On the second morning about 7:00 the fire alarm went off then stopped and went off again. Stept out into the hall and an employee walked passed, doing some investigating it turned out, he didn't say a word, just as if I wasn't there. Anyway, it kept on ringing and shutting off for over an hour. On check out it was kind off laughed off by the front desk.

I will try someplace else next time.

Stayed one night here while attending a concert. It was a great location and walking distance to the Event Centre which is why we choose it in the first place. They were friendly at check in and the only thing that was disappointing was that we did not have a room with a patio as it was such a gorgeous sunny day and we would have liked to have access to the courtyard. Breakfast was also included in the stay, which we did not realize, so that was great in the morning to grab a coffee and bagel before taking off back home.

Stayed one night at the end of summer and was very happy with the service, and cleanliness of the room. Thanks again!! I'll be back!

This hotel sounds a little nicer than reality in the reviews. It has been renovated but the building feels its age. The room smelled like stale smoke (but we got used to it quickly). There is a larger pool in the courtyard but it isn't great for small children (it's mostly over 4 feet). Inside, there's a small pool and hot tub. The hotel is about 500 m from the beach. The beds were very comfortable and the room itself was quite large. The walls are a little thin and our neighbour's TV was quite obvious. Breakfast was good, not exciting.

Although the review sounds less than stellar, we were still happy and would return. Judging from the outside, this is still the nicest hotel in Penticton.