Purchased a silent auction room from this property at an event. Unfortunately, it had expired by a short period of time. I support a lot of charity and business auctions and occasionally have misplaced the paper or not been able to meet the time frame, and they have always accommodated, which is greatly appreciated and builds loyalty to secure the longer term relationship with the customer. Alas, this property didn't. It's under new management who won't honour the past, therefore, sadly, they just lost a customer who travels to this community often. In tough economic times it is a curious decision for the 'short-term' given the hotel is likely not full this time of year. Unfortunate new management decision, but another property in town will be the benefactor as I will no longer do business with this property and new owner.

The lady who greeted us was very friendly and helpful. The room suited our needs. There is no hold placed on your credit card; they just need the number.

I stayed here while traveling alone for work. When I pulled up, I got out my computer to see if I could rebook somewhere else but I couldn't. It doesn't look very good. There were some shady characters hanging around outside which made opt to stay in and eat crackers for dinner. When I drove out the next day, I saw a few more newer hotels. Might have slept a little better if I had stayed at one of those.

I took my kids to Nanaimo for a day trip, timing wasnt on my side. I decided we would stay for the night. I checked on this hotel b4 and decided to go there. Lisa at the front desk was very helpful and cheerful. I checked the beds for bedbugs or other and nothing came up. It was great, kids enjoyed the room as well as the park a block away. Biggest playground I ever saw. It was quiet, clean and people were friendly. Minus the bees out front but it was worth the stay. The breakfast was continental and great. Lots to choose from. Bagels, toast, eggs, cereal, yogurt, fruit, juice, milk, tea, coffee. BUFFET!!! I will definately stay again. THANKYOU LISA!!!