Am sorry we did not check with T.A. before we checked in. Place was almost empty and can see why. We had upstairs room /carpet needs replacing on landings as it is filthy and stained
Once in room, one has to ask if the room had been made up without changing the bedding.
A white sheet/duvet cover was so wrinkled it looked like it had been well used. pillow cases( on pillows that should have been put in trash) where also wrinkled.Giving the overall presentation of
neglect. Bed skirt was all balled up again in need of a good pressing.
Carpet was filthy, Bathroom in very poor shape, ceiling above shower someone had tried to repair.
Soap dispenser was empty, so had to wash hands with shampoo,
No soap was offered in shower either.
Towels where thread barren and needed to be replaced as they where at the hard stage.
Towels/ sheets/pillow cases had little black tuffs of something on them as if washed with something dark that shed.
Owners/Management need to invest in a mangle/iron to press the bedding and dust skirts.
Curtains had same pattern just a different length on the window.
With all that needs to be done to bring it up to even 3 star it would be better to bull doze it
as it has run its course.All bedding and towels need replacing ...
Very neglected over time.
Breakfast offered was a joke, and check in even more so as one would think the place was packed rather than empty....
Extra was paid for my small dog and truthfully she would have been more likely to catch something
or be hurt than than they of her,

Got sent to stay here after the sister property "The Dillworth Inn" discovered they over booked our room. We were upgraded to the "Executive Suite". Too bad there was just 2 of us and not the whole family as the suite was huge. Full Kitchen, dining room, huge living room and 3 bedrooms with enough room to sleep 6 easy. They gave us a further discount for the inconvenience on our already great rate so not sure what the regular rate is. BBQ on the deck plus pool right outside the suite. Complimentary simple breakfast was very simple, coffee and muffins, but for the room rate we didn't mind. Great place for a family in the summer when the pool is open.

Stayed 2 nights during business trip - Sept. 17, 18, 19 2011. Slept very well on the comfortable bed-no sounds of neighbours up or beside, or from parking outside-walls quite soundproof. Room had been recently redone with new carpets, paint, tile, bed linens. The swimming pool was alright, the dry cedar sauna very good. Microwave and fridge, coffee maker were in the room though you could get a coupon from the front office for breakfast at attached cafe. A grocery store (Cooper's) is within walking distance as well as a little mall. I chose the inn because of the low cost/night and it was situated directly across the street from my early morning business meetings so I was happy that it ended up being so nice. I will definately stay again for next set of meetings.

We were going to Penticton with another couple to check the wineries out but Iron Man was on and no hotels so decided to go to Kelowna instead. I found this hotel on line and when I booked on line they didn't have any more of those type of rooms but when I called they said we could upgrade to one with the kitchen for no extra charge because they could only offer us a contintal breakfast as their was no one to cook due to a family problem that had happened. The rooms were clean, big and the kitchen a good size as well. They have a pool which we used each night and even several BBQ's and tables that you could use. This place is on a dead end street so was very quiet and was walking distance to a great Japanese restarant and iHop too.