I just got back from this hotel ( 4 days ago ) and Chris doesnt know what he is talking about. The rooms are newly renovated with NEW carpet, so there would be know way Chris would have seen stains on the rug.
2nd, the rooms are quiet, and comfortable, i stayed in this hotel with my family for 1 week while i was there on business, and i found the rooms quite comfortable.... ( and i didnt see ANY evidence of mice.)
Chris says he was there on Canada weekend, well i was there on July 9-16th, so i HIGHLY doubt they can hide all his " dislikes" so quickly.
Even the building was being repainted while we were there.
It irritates me when people make things up just cuz they want to give someone a bad review. So Chris, if it was so bad.... why didnt you leave? why put up with mouse droppings in your bed?
or perhaps it was you that was looking for a room by the hour.... well.... just continue down Harvey and you will see " fun dorms for $30"
Get your facts right Chris....
On that note, our room was very clean and quiet, comfortable,and above all COMPLETELY renovated.
I do have to add this.... Melissa at the front office is an absolute sweetheart.... as is the other girl ( whose name i didnt get, but she has crystal blue eyes and a million dollar smile ) Very professional, very polite, very accomedating, and well always helpful when we asked for something.
I would definately recommend this hotel to people, because unlike Chris, i am being honest about my stay!
Thanks again Melissa!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 July 2011
I am so pleased that you and your family enjoyed your stay with us. The colleague with the million dollar smile is Chelsea. Melissa, Chelsea, the rest of our great staff and I look forward to the next time we have the pleasure to welcome you back to the sunny Okanagan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC