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Manteo Resort - Waterfront Hotel & Villas – reviews, photos

3.5 of 5
3762 Lakeshore Road, Kelowna, British Columbia V1W 3L4, Canada
Hotel amenities
Manteo Resort - Waterfront Hotel & Villas
Ranked #11 of 36 hotels in Kelowna
4.0 of 5 stars 133 Reviews
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133 reviews from our community

    Trip type
Traveller rating
    43
    57
    15
    14
    4
Date Rating
Vancouver, Canada
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Disappointed!! Compared to our previous stay”
3 of 5 stars Reviewed 27 December 2011
2
people found this review helpful

We stayed at the Manteo about 3 years ago, and were impressed, so decided to return for a 2 night stay in October this year. This time we opted for a one-bedroom suite. The location of the room was fine - overlooking a tiny creek and with a peekaboo of the lake. But no complaint as we did not choose a lakeview. Housekeeping for the room was good. However, the room lacked warmth. Upon walking in, it seemed the room was bare. The furniture was uninspiring, Reminded us of furniture in budget hotels. The kitchen lacked certain essential kitchen implements, but we managed with a bit of creativity. The toaster has seen better days. On the first evening we were entertained by intermittent buzzing sounds. Upon query, the front desk informed us that it had something to do with the heating system.
It appears from the manner of the front desk person, that Manteo has a policy that guests arriving before 4 p.m. were to be turned away . We arrived at 3:30 p.m. and were told in no uncertain terms that we could not check in till 4p.m. If the hotel was full on the night of October 25, I can accept that the housekeepimg staff will not have a room ready at 3:30 p.m. Check out time is 11:00 a.m. and I am sure that a few guests would have left before then. The outdoor pools were already closed for the season, but we had expected it. The steam room was available, but needs a good scrub. The big plus is the location of the resort. It is right on the lake, and close to a couple of upscale wineries and the farmer's market. On an evening walk on the boardwalk we were treated to a beautiful sunset . Hope that our one-bedroom suite is diarized for an upgrade by the owners.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask sheila026 about Manteo Resort - Waterfront Hotel & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManteoResort, General Manager at Manteo Resort - Waterfront Hotel & Villas, responded to this review
20 January 2012
Thank you for taking the time to post your comments about your recent stay with us. I am disappointed to see that you did not enjoy your stay with us as much this time as you have during past stays. We appreciate the comments that guests provide, the positive and suggestions for improvement, as it helps us in planning future renovations to the hotel.

Once again, thank you for your feedback. We do hope that you will consider staying with us again at a future date.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kamloops, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Home away from home”
5 of 5 stars Reviewed 11 December 2011

We recently had to spend two nights in Kelowna for medical reasons and needed to be close to the hospital. We wanted somewhere away from the traffic of downtown and mall areas. The Manteo was exactly what we had in mind. They even had a special on. However, those rooms were booked. When we mentioned that we were just down because we needed to be at the hospital they gave us a medical consideration credit and put us in a different, waterfront, 4th floor room. So quiet and peaceful. Just the swans, geese and ducks amongst the waves to listen to. The perfect place to spend the time we needed before we were allowed to leave the hospital area and head home. Coudn't have asked for better service or a cleaner room. Staff was friendly and helpful. Bed and linens extremely cozy.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Irenehelen_10 about Manteo Resort - Waterfront Hotel & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
“Beautiful, relaxing and the perfect holiday! :)”
4 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

Manteo resort is a wonderful resort in Kelowna. We go up ther two times a year for the pat 15, and we have never stayed anywhere else. Its an amazing resort to go to with family, or even a quick business trip. The resteraunt the wild apple serves quite good food, and the service is great. My family and I personally reccomend this resort, the location is also good. The cost is worth it all as well. And the view is gorgous and the pools are so much fun! The villas and hotel rooms are always clean, and very big and great to stay in with families. We have never had problems there, its a wonderful stay and I know you will love it.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KarenSmith1233 about Manteo Resort - Waterfront Hotel & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Hutt, New Zealand
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Memorable stay”
5 of 5 stars Reviewed 4 December 2011

We stayed for a night at the Manteo Resort in October as part of a coach trip into the Rockies. The staff were friendly and helpful, the rooms clean and spacious and the bed was superbly comfortable which led to a great night's sleep. Soon after we arrived, the porter delivered home made lemonade and cookies to our room which was a really nice touch. We dined in the Wild Apple Restaurant and had a superb meal, one of the best we have enjoyed. Breakfast the next morning was also very good. All in all, a memorable stay and a great way to start our coach trip.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lewy_12 about Manteo Resort - Waterfront Hotel & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“It was a treat!”
5 of 5 stars Reviewed 27 November 2011

We stayed at the Manteo Resort for one night to watch the Kelowna Rockets hockey team play. We got there a couple of hours early and enjoyed an appetizer and glass of wine in the restaurant overlooking the lake. The restaurant and lobby were beautifully decorated for Christmas, and the staff was friendly and helpful. Our room was very spacious and clean. The resort is a few minutes drive from downtown Kelowna, but if we were not scheduled to attend a hockey game, I don't think it would have been necessary to leave! I am looking forward to spending a few days next summer at this resort and soaking up the sun.

Room Tip: lake front room
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Manteo Resort - Waterfront Hotel & Villas

  • Manteo Hotel Waterfront
  • Manteo Resort Waterfront
Address: 3762 Lakeshore Road, Kelowna, British Columbia V1W 3L4, Canada
Price range (per night):* INR9,354 - 16,579

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Manteo Resort - Waterfront Hotel & Villas
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