We booked on-line, meeting our family for a wedding. Our family is of various ages, and we had a multitude of engagements. Travelodge was perfectly situated in the heart of where we would meet. All of our needs were met within walking distance. Our rooms were comfortable and clean, we did not want for anything. It is an older motel and an excellent value for our dollar.
The staff, from booking our reservation to check-out were all 5 star!!! The entire staff, from the maintenance man, to house keeping, to the front end staff give the friendliest and best customer service. Very expensive places could learn a lot from this team of great people.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 July 2011
It was wonderful having you and your family stay with us. I have had all the staff read the lovely comments you have posted. Our property with our patio areas and large outdoor tables and chairs are perfect for big family gatherings. The friendly atmosphere spreads quickly. We pride ourselves on making our quests feel at home and anything that we can assist with to make your stay a pleasant one is foremost in the daily running of the Travelodge Kelowna on the Lake, whether it is giving you directions to where you want to go, or to print off a boarding pass for your flight, or even loan you an umbrella or stroller if you need one. We thank you once again for making the Travelodge Kelowna on the Lake your home away from home and look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC