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Super 8 Kelowna – reviews, photos

2.0 of 5
2592 Hwy 97 N, Kelowna, British Columbia V1X 4J4, Canada
Hotel amenities
Super 8 Kelowna
Ranked #6 of 36 hotels in Kelowna
4.0 of 5 stars 93 Reviews
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93 reviews from our community

    Trip type
Traveller rating
    37
    30
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    6
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Date Rating
vancouver island
2 reviews
Reviews in 2 cities Reviews in 2 cities
“good stay for the price”
4 of 5 stars Reviewed 11 January 2012

My husband and I stayed here in November. We had read past reviews and decided to book here. We were not disappointed.
Our room was small but clean. The staff was friendly and the breakfast was what we were expecting for what we were paying (bagels, toast, muffins, fruit etc.

Thanks to the previous reviews that helped us decide where to stay while we were in Kelowna.
We had a bad experience the last night stay at another motel and thought we should check tripadvisor from now on.

Room Tip: good value for the price
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask marlar1 about Super 8 Kelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben Hechter, General Manager at Super 8 Kelowna, responded to this review
12 January 2012
I appreciate you taking the time to post a review after your stay with us.
It means alot to all of us at the Super 8 Kelowna that you had a comfortable stay, and enjoyed your time with us.
I am glad that we were able to offer you a better stay than your previous one.

There is a lot of choice in town for accommodations, and we are thankful that you chose us.

If I can help you with a future booking, please do not hesitate to call 1-800-563-0991, or email super8kelowna@shaw.ca

Have a Super day!

Ben Hechter
General Manager
Super 8 Kelowna
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1 review
1 helpful vote 1 helpful vote
“The beds are very comfortable & clean.”
5 of 5 stars Reviewed 24 November 2011 via mobile
1
person found this review helpful

I highly recommend staying here.The general manager is more than helpful.And very personable.I do recommend asking for two more towels.as you only get two per room.

  • Stayed December 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Olwhead about Super 8 Kelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben Hechter, General Manager at Super 8 Kelowna, responded to this review
25 November 2011
Thank you for your kind words.
I am so glad that you enjoyed your time with us, and that I was able to be of assistance during your stay.
Our front desk is fully stocked with many items that you may need during your stay from towels, to bathroom amenities, to coffee packs.
All you need to do is let us know and we will be happy to bring them to your room.

I look forward to your next visit.

If I can help with a future booking, please call me at 1-800-563-0991, or email super8kelowna@shaw.ca.

Have a Super day!

Ben Hechter
General Manager
Super 8 Kelowna
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Nelson, Canada
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“A clean affordable place to stay”
5 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

First I must say the lady at the front desk (Krista, I think) is a gem. So helpful. Very affordably priced. You can leave your car, no extra charge, if you are flying out. We use the Kelowna airport a lot and this is a huge advantage. The bed was very comfy and the room is clean. There is a complimentary breakfast available iin the morning in the lobby. Toast, bagels, cereal, fruit, yoghurt coffee and teas
It is close to shopping also.
I will always stay here from now on. There are much fancier places available, but much more costly and I like the friendly staff here.

Room Tip: I like the rooms facing the outdoor hottub
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  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Lenny48 for Kelowna
Ask Lenny48 about Super 8 Kelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben Hechter, General Manager at Super 8 Kelowna, responded to this review
24 November 2011
I am so glad that you had a Super stay with us, and were able to use our 'Park & Fly' service.
It is very popular in the winter months, but it is available all year round.
Your review will be posted for all the front desk attendants to see. They get a kick out of seeing their names on the internet.

If I can be of any assistance with your next booking, please call me at 1-800-563-0991, or email super8kelowna@shaw.ca.

Thank you for your visit.

Have a Super day!

Ben Hechter
General Manager
Super 8 Kelowna
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New Sarepta, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Super Customer Service, Super Location, Super Clean”
5 of 5 stars Reviewed 21 November 2011

In September, we flew into Kelowna for a weekend getaway. We had not been to Kelowna in years and we were unsure as where to stay for the first night we arrived. After a bit of research, we decided to book the Super 8 near the airport since we were flying into Kelowna in the evening and we had stayed at Super 8's in the past.
Upon arrival, the check-in agent was busy checking in another couple. She was extremely pleasant, friendly, and accommodating with the couple. Once they left, she greeted us with the same enthusiasm and pleasantries. She verified our information, explained about the free continental breakfast and all other amenities at the hotel. Our room was on the second floor facing the pool and we had a king size bed. The room was extremely clean and stocked with all our needs. In the morning, we needed an iron which was not in the room. We called the front desk and an iron was brought to our room immediately.
The free continental breakfast was well stocked; however, its a little crampy as the breakfast room is right in the reception area. No matter, as we are not there to sit long, just long enough to grab a quick breakfast to fuel the body.
Upon check-out, once again the front desk agent was extremely pleasant and friendly. Upon my comment regarding the customer service that the staff display, we were given a coupon for 20% off which was good until end of October or November.
If you are looking for a basic hotel with super customer service, super clean, super location, then this is the place to book.
I would not hesitate in staying here again!! :)

Room Tip: Ask for a room facing the pool with a king size bed and preferably on the bottom floor as you have t...
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  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TimeTraveller2011 about Super 8 Kelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben Hechter, General Manager at Super 8 Kelowna, responded to this review
28 November 2011
Thank you so much for your review.

I am glad that you had a Super time in Kelowna.
We all really work hard to make sure that our guests receive the best service we can offer, and the whole team is really focused on your experience.
That coupon you recieved is good until Spring, so if you do get by this way again, please call us for the discount.

Have a Super day!

Ben Hechter
General Manager
Super 8 Kelowna
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Prince George, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Decent for a stopover”
3 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

Stayed here for one night. Check-in was very friendly, and was provided with password for wifi which worked well.
The room is nothing fancy but adequate for the price. However, I found the sound-proofing rather poor, as I could hear both my neighbour and highway traffic well. One fairly big annoyance were the keycards. The card readers seem very particular, and it took me between 10 and 20 swipes each time to unlock the door. I saw other guests struggle with this as well.
The free continental breakfast was adequate with coffee, juice, muffins, cereal, toast and fruit.

  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask traveller154938 about Super 8 Kelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben Hechter, General Manager at Super 8 Kelowna, responded to this review
25 October 2011
Thank you for your review.
I am glad that you had a pleasant stay with us, and that you enjoyed our service and complimentary Continental breakfast.
I do apologize for the grief that the key cards caused you.
We have since rectified the issue, and things are working well.
Over the fall/winter season, we are making some upgrades to our guest rooms and our free Continental breakfast. On your next visit, I hope that you will notice the changes.

We appreciate your business, and hope to see you again soon.
If I can be of assistance with your next booking, please call me at 1-800-563-0991, or email super8kelowna@shaw.ca.

Thank you again.

Have a Super day!

Ben Hechter
General Manager
Super 8 Kelowna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Super 8 Kelowna

  • Super Eight Kelowna
  • Super 8 Hotel Kelowna
  • Kelowna Super Eight
  • Kelowna Super 8
Address: 2592 Hwy 97 N, Kelowna, British Columbia V1X 4J4, Canada
Price range (per night):* INR5,209 - 7,729

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