We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Prestige Inn Kelowna – reviews, photos

3.5 of 5
1675 Abbott Street, Kelowna, British Columbia V1Y 8S3, Canada
Hotel amenities
Prestige Inn Kelowna
Prestige Inn Kelowna
Prestige Inn Kelowna
Prestige Inn Kelowna
Prestige Inn Kelowna
Prestige Inn Kelowna
Ranked #25 of 36 hotels in Kelowna
3.0 of 5 stars 55 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

55 reviews from our community

    Trip type
Traveller rating
    8
    10
    10
    16
    11
Date Rating
ricardo_emp
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“It is what it is”
3 of 5 stars Reviewed 27 September 2011
1
person found this review helpful

I don't really know what more to say about the Prestige, I stayed here for two nights in September 2011 when I was here visiting family. I felt a little put out by the price, feeling that I was not getting value for money. I would really impress upon the owners and management to think about a deep clean. It may have just been the colour of the carpet, but it looked off kilter to me. The bar downstairs appealed to a young local crowd and that's fine. The swimming pool wasn't inviting at all with and the gym is pretty spartan. The bed was comfortable and the TV was big!

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask ricardo_emp about Prestige Inn Kelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Prestige Inn Kelowna, responded to this review
29 September 2011
Thank you for your review. We truly appreciate our guests’ comments. We are always striving to meet and exceed our guests’ expectations. The management and staff at the Prestige Inn Kelowna are currently addressing your areas of concern. I know they are paying special attention to address these items. We hope to welcome you back for a future stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liverpool ns canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“not too bad”
3 of 5 stars Reviewed 15 September 2011

had a king bed room for 2 nights which was quite spacious and clean. Comfortable bed and nice linens. The room is decorated in soft neutral colors. The place definitely needs some "deep cleaning" -the tile grout is dirty and the carpet tired looking. Found staff friendly and helpful when I had to call for help for things. There was no one to help with luggage and we were upset when we finally got to the third floor with the baggage trolley only to find a small set of steps that we had to go down to get to our room. Had to make two trips to carry all the luggage. I hate the bathroom style so many places have now with the sink and counter outside of the bathroom. Very small vanity; shower only, no tub. No dresser in room, only one phone on the desk. If you are a smoker, be prepared for the homeless to bum a smoke from you outside early in the morning. The hotel is across the street from a beautiful park with playgrounds and even a beach for swimming. Lots of places to eat within walking distance. All in all, it was an ok place for a couple of nights. I didn't use the pool area but it looked to be a good size.

Room Tip: if you have kids, ask if there are tubs in any rooms. People with wheelchairs will need to be sure...
See more room tips
  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask teacherpat56 about Prestige Inn Kelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Prestige Inn Kelowna, responded to this review
19 September 2011
It is very important to us to receive your feedback on our property. We are always striving to meet our guests’ expectations and your comments are very welcome. Reviews such as yours remind us of the areas where we need to take a closer look. We are working diligently to correct these problems and maintain our Prestige standards.

I am thankful that you appreciated our location. We love being close to City Park and all the wonderful downtown amenities. I feel it offers so many options for our guests to fully enjoy Kelowna and the Okanagan.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Skuzz hole!”
1 of 5 stars Reviewed 14 September 2011
3
people found this review helpful

This place is a dive! Do not even consider for an instant risking your health or safety by booking a room here. You'd be better off sleeping on a bit of cardboard under an overpass!

Let's start with the staff. Rude and belligerent would far too gentle a term. Their attitude seems to be "Yes, we lied about the quality of our facility, but you're stuck here now, so too bad for you" "If you don't like it, just bugger off - but we'll still charge for the room for the night!"
Now for basic cleanliness. Root crops could, and perhaps have been grown in the carpets. Mould is a predominant decorating theme. Wallpaper is peeling. I recommend you sleep fully clothed - perhaps wearing a hazmat suit. Deeply suspect that bedding is laundered every second month or so. Wondering if much of the bedding and drapery fabric has actually been woven from the countless spider webs that seem to be everywhere. A few dust bunnies might be quaint, but the layered grime here may very well be spawning new life forms.

Safety? The balcony of the room I had booked overlooked a homeless shelter. The balcony was surrounded by a few layers of chicken wire, but they had been peeled back by what I assume were frequent intruders - an easy job due to the broken balcony door lock. An argument with the staff that the room was unsafe for a single female resulted in a snippy reply. Finally got moved to another slightly safer looking room, but it took two hours of pleading and arguing.

Was originally booked here for 4 nights to attend a conference in town, stayed only one night and was out on the street by 7AM looking for a new spot.

Shocked that this dump is able to stay in business.

Room Tip: There are no good rooms, stay away!
See more room tips
  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask RedboatLake about Prestige Inn Kelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Prestige Inn Kelowna, responded to this review
16 September 2011
I apologize that your stay with us did not meet your expectations. Feedback from our guests is so valuable to us. We are addressing your concerns about our staff service, cleanliness, and guest safety with due diligence. The management and staff at the Prestige Inn Kelowna are getting additional guidance and assistance to ensure the standards we set at Prestige Hotels & Resorts are met and exceeded by all our properties.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kelowna hotels

Holiday Inn Express Kelowna
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d181943?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Kelowna Inn & Suites
4 of 5 stars
Show Prices ABS:HotelCheckRates-d182403?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Siesta Suites
4 of 5 stars
Show Prices ABS:HotelCheckRates-d182414?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Travelodge Abbott Villa
4 of 5 stars
Show Prices ABS:HotelCheckRates-d188390?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Fairfield Inn & Suites Kelowna
4 of 5 stars
Show Prices ABS:HotelCheckRates-d678001?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Jakarta, Indonesia
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“terrible hotel”
1 of 5 stars Reviewed 14 September 2011
1
person found this review helpful

this hotel is dirty, junkies around the hotel, nobody at the reception counter in the morning..poor selection for breakfast

  • Stayed September 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask wonderbb about Prestige Inn Kelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Prestige Inn Kelowna, responded to this review
16 September 2011
Thank you for your feedback. We apologize that your stay with us was not up to our usual standards. We would sincerely appreciate more details of your experience so we can fully address the issues you have brought to our attention. I will send you a personal message and look forward to learning more about your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Top Contributor
185 reviews 185 reviews
Reviews in 53 cities Reviews in 53 cities
270 helpful votes 270 helpful votes
“Good enough.”
5 of 5 stars Reviewed 9 September 2011 via mobile
2
people found this review helpful

When we just checked in, we're shocked, thinking that's gonna be a cheapo inn. And we're scared when our guide told us they have a homeless shelter around here and the homeless like to hang around, tho they don't rob you, they can asked for money.

No bell boy, only one girl who's in charge of everything. the room was huge, tho, the wallpaper was peeling. The bed, the tv, the bathroom are all newly renovated which for me, it was great! The breakfast was great. Overall my stay was great. And yeah, I don't know why the review was so bad here, or may be not every of the room are newly renovated? No idea.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bongkeh about Prestige Inn Kelowna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Prestige Inn Kelowna, responded to this review
16 September 2011
We are so pleased that you enjoyed our new renovations. We are always working to improve our facility and service levels and appreciate you bringing a few items to my attention. Our maintenance staff is working on the wallpaper problem. Thank you for your comments. We look forward to the opportunity of welcoming you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Prestige Inn Kelowna also viewed

Delta Grand Okanagan Resort & Conference Centre
3.5 of 5 stars 175 Reviews
Kelowna, Okanagan Valley
Show Prices ABS:HotelCheckRates-d185465?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
BEST WESTERN PLUS Kelowna Hotel & Suites
4.5 of 5 stars 132 Reviews
Kelowna, Okanagan Valley
Show Prices ABS:HotelCheckRates-d182098?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Comfort Suites Kelowna
4.5 of 5 stars 116 Reviews
Kelowna, Okanagan Valley
Show Prices ABS:HotelCheckRates-d1486181?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 36 hotels in Kelowna, ranked by popularity »

Been to Prestige Inn Kelowna? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Prestige Inn Kelowna

  • Prestige Hotel Kelowna
  • Kelowna Prestige Hotel
Address: 1675 Abbott Street, Kelowna, British Columbia V1Y 8S3, Canada
Price range (per night):* INR7,561 - 12,098

Owners: What's your side of the story?

If you own or manage Prestige Inn Kelowna, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Prestige Inn Kelowna
Show the lowest price for this hotel (from our partners)
Show Prices