We were placed here as part of our tour with the Rocky Mountaineer train. We were only here for one evening. This hotel was very clean but seemed dated. The towels were small and harsh. We were only given one coffee mug and one coffee packet in our room, but when I went to the front desk they were accommodating and provided me with an additional coffee packet and mug.

The TV was the old fat kind. The internet was wireless only and not particularly speedy. The room was small. The carpet was thin. It's cleanliness and the friendly staff were its strongest points.

Called into the Visitors Centre at Kamloops and this was one of the Hotels available.

It was easy to find with free parking under the hotel. The Reception Staff were very profession and quickly sorted my check in/out. The place had been recently refurbished which was apparent. The air con was very welcome and certainly makes a difference.

The bedroom was spacious and clean as was the bathroom. Spent a very quiet peaceful night here and it transpired to be a good choice. I would be mindful of checkout time and deconflict where possible from those on the Rocky Mountaineer Train trip checking out en masse!

The attached bars are really good with good choices of food and beers. Would go back to this place if I was in the area again.

We stayed overnight as part of our trip from Banff to Vancouver on the Rocky Mountaineer. We noticed there has been criticism of the hotel but we were pleasantly surprised.
It is well run, the staff are polite and engaging and the facilities of a high standard. The food was also hearty. A nice hotel in a nice town.

We Stayed here with my sons hockey team at the end of feb. This hotel was great for hosting teams. There were 3 teams staying there whern we were there. They have a movie room games room and an area for parents to sit and socalize without having to worry about time. If you get a chance stay here with your team or as a family. It was great