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Hotel 540 – reviews, photos

3.0 of 5
540 Victoria Street, Kamloops, British Columbia V2C 2B2, Canada
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Hotel 540
Ranked #7 of 54 hotels in Kamloops
4.0 of 5 stars 94 Reviews
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94 reviews from our community

    Trip type
Traveller rating
    30
    31
    22
    6
    5
Date Rating
Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Very new, but problem with parking”
4 of 5 stars Reviewed 31 January 2012

A very clean hotel, overall.

Pros:
1. Spacious rooms
2. Recently renovated
3. Fantastic views both ways
4. Fridge and microwave are good

Cons:
1. Parking is not free
2. Breakfast not included
3. Strange plug situation for the pot
4. Ccarpoets in a long run will be a home for house mites, dirt etc.

Will I stay there again-may be, 80% positive

Room Tip: Overall, it's a good and clean place, however, there is casino (which is a negative thing for us...
See more room tips
  • Stayed June 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MarAndr about Hotel 540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan Pilbeam, General Manager at Hotel 540, responded to this review
21 February 2012
Dear MarAndr,

I thank you for you review and taking the time to share your experience. I am pleased you enjoyed your room, the amenities there and the views we have. You noted we don't include parking and breakfast. That's correct, we are full service hotel with a variety of choices. The first is our bed and breakfast package - this is a full breakfast (your choice, in our restaurant). I think you will find it is priced very modestly from this upgraded service. As well, you experienced our heated underground parking- which is not offered any where else in town. As part of our current renovation, we have just upgraded, painted and added new lighting to this area. I must politely question your comment on our carpet, it is plush but very suitable for hotels. I look forward to you returning !

Kind Regards

Bryan Pilbeam
General Manager
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Vancouver, Canada
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Good location, clean comfy rooms”
4 of 5 stars Reviewed 11 January 2012

We stayed here mid week for just one night. We chose this hotel mainly because it was connected to the casino, and would give us something to do if we got bored. I booked our room to include Breakfast, casino credit and parking. Glad that i did, breakfast was worth it! The only complaint about our stay was the shower.... It was terrible, it would jump back and forth from scalding hot to freezing cold, kinda funny at first but very annoying. Rooms were clean and comfy, loved the bed.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask natxoxo about Hotel 540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan Pilbeam, General Manager at Hotel 540, responded to this review
21 February 2012
Dear Natxoxo,

Thank you for you response and taking the time to share your experience. I am pleased you enjoyed the hotel and felt your breakfast was very good. We have just improved our breakfast area during our recent renovation and we are set to open again to the public March 4. I am sure you will enjoy this new space on your next visit !
I was sorry to learn of your experience with the shower temperature. We have also just updated all of our mechanical systems and HVAC in the hotel during this renovation. While I can say I had not heard of this issue before - I am also sure that this new system will prevent any further occurances in the balancing of water temperature.

Kind Regards

Bryan Pilbeam/ General Manager
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North Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“The Best Hotel in Kamloops”
5 of 5 stars Reviewed 12 December 2011

Great job with the renovations: Really liked the new look - Modern while warm. Friendly staff at the front desk. Excellent housekeeping, room was very clean. Large fridge in the room. Very comfortable beds and pillows. Underground parking really nice and convenient, especially in the winter. Centrally located to everything, right in the heart of downtown, yet only 10 min drive to Canada Games Aquatic Centre (we were in town for a swim meet). Highly recommend and will always stay here when in Kamloops !

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NVladybug about Hotel 540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan Pilbeam, General Manager at Hotel 540, responded to this review
21 February 2012
Dear NVladybug,

Thanks for your response and sharing your experience. If you enjoyed your experience in December - I can't wait for your to return when we re-open after ANOTHER multi-million dollar renovation. The lobby, meeting space and restaurant are new and improved - and we are working on a new Front Entrance (porte cochere) to come in off the street when you arrive. It's another new service experience not seen in Kamloops before. You are correct as well on our convenience to TRU (University) and their facilities...6 minutes by car is very convenient and you get all of the downtown amenities !

Best Regards and we look forward to welcoming you back.

Bryan Pilbeam/General Manager
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Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Not what I had hoped for”
3 of 5 stars Reviewed 22 November 2011
3
people found this review helpful

I stayed at the Hotel 540 for one night after a business meeting. I picked the hotel because its website promised recent renovations and I had hoped for a newer hotel room. Unfortunately that didn’t turn out to be the case. The bathroom door’s paint was flaking, the faucet in the shower was missing a piece…

Plus I should have visited Tripadvisor before booking. I had the same noise issues as some other reviewers. At night my hallway resembled a frat house. Yelling and partying way until after midnight. Maybe you want to look into sound proofing your room doors since hallway noise seems to be an issue.

And when I finally fell asleep someone in the hotel started drilling and hammering. Do you really have to do that in the mornings?

Also, since I had never been in Kamloops I was looking for one of those typical binders on restaurants, room service, hotel amenities and activities in Kamloops. But alas, the bible and the Yellow Pages were my one sources.

On the upside: The reception staff was just outstanding. On both days I had extremely helpful young ladies assisting me.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bubbelbine about Hotel 540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan Pilbeam, General Manager at Hotel 540, responded to this review
12 December 2011
Dear bubblebine,

Thanks for taking the time to share your experience. I was pleased to see you rated us 5 out of 5 on service, and enjoyed the location. I am sorry to read that your experience was impacted by other guests. As much as we have a generally discerning clientele - even business class hotels are sometimes at the mercy of the conduct of other guests ( at least initially, as we will correct it). I was also concerned to read of the issues you commented on the bathroom - I will assume you stayed in one of our standard rooms, as I have commented previously- the bathrooms in our standard rooms are the one area slated for a future refurbishment. We do price these accordingly (less) as they do not have upgraded fixtures/granite countertops etc. as in the rest of the hotel. I would be most pleased if you would give us an opportunity again in the future. Please feel free to contact me directly as I would be pleased to make your arrangements personally.

Kind Regards,

Bryan Pilbeam
General Manager
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Wynnewood, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Loved it!”
5 of 5 stars Reviewed 31 October 2011

Hotel 540 was just what we needed. It was clean, modern, and in a great location. After driving all day, we were happy to be able to walk to restaurants and a local supermarket. I would definitely stay again!!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask randi g about Hotel 540
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan Pilbeam, General Manager at Hotel 540, responded to this review
7 November 2011
Dear randi g,

Thanks very much for taking the time to share you experience with others. I was pleased to read your written comments, and see the perfect scores in all categories. We look forward to the opportunity to look after you again in the future.

Kind Regards

Bryan Pilbeam / General Manager
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Additional Information about Hotel 540

  • Executive Hotel Kamloops
Address: 540 Victoria Street, Kamloops, British Columbia V2C 2B2, Canada
Price range (per night):* INR6,777 - 10,810

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Hotel 540
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